Heymarket

About Heymarket

Heymarket is a comprehensive business messaging solution that offers omnichannel messaging services through shared inboxes, templates, reminders and assignments across multiple business departments. Heymarket comes as an intuitive platform equipped with clever features that are trusted by over 50 million businesses located ay different parts of the globe. This reliable platform enables users to work from anywhere at any time leveraging features like shared inboxes that can be used for customer service, logistics, sales or operations. Heymarket also allows users to assign chats to designated departments or individuals and control notifications by setting up relevant ones for easy text management. Further, with private commenting, users can add comments to specific texts privately for individual members within their team. Heymarket also allows users to reach out to multiple contacts at once by letting them organise contacts through specific lists and targeted messages, facilitating seamless customer service. Beyond these, Heymarket's omnichannel messaging facilities through applications like WhatsApp, Facebook messenger, Instagram messenger and Line, enables users to reach out to customers across multiple platforms in a seamless manner.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $29.00. Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

Heymarket Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Basic $29.00 $35.00 per month

Features

Included SMS/MMS (per month): 500
Group Texting (per day): 200
Team Members: Unlimited
Contacts: Unlimited
Devices: Unlimited
Message Retention: Unlimited
Throttling: None
Shared Inbox
New or Existing Phone Numbers
Picture Messages (MMS)
Reminders
Close Chats

Premium $49.00 $59.00 per month

Features

Included SMS/MMS (per month): 1,000
Group Texting (per day): 400
Team Members: Unlimited
Contacts: Unlimited
Devices: Unlimited
Message Retention: Unlimited
Throttling: None
Shared Inbox
New or Existing Phone Numbers
Picture Messages (MMS)
Reminders
Close Chats
Custom Signature
Schedule Messages
Campaigns
Merge Tokens
Custom Fields
List Reports
Team Administration
Assignments
Call Forwarding
Auto Reply
Block Contacts
Delete Messages
Zapier Integration
Clio Integration
Private Comment
Automations
Unlimited Keywords
Slack Integration
Zendesk Integration
Apple Business Chat Integration
Google Business Messages Integration

Team $99.00 $119.00 per month

Features

Included SMS/MMS (per month): 2,500
Group Texting (per day): 600
Team Members: Unlimited
Contacts: Unlimited
Devices: Unlimited
Message Retention: Unlimited
Throttling: None
Shared Inbox
New or Existing Phone Numbers
Picture Messages (MMS)
Reminders
Close Chats
Custom Signature
Schedule Messages
Campaigns
Merge Tokens
Custom Fields
List Reports
Team Administration
Assignments
Call Forwarding
Auto Reply
Block Contacts
Delete Messages
Zapier Integration
Clio Integration
Private Comment
Automations
Unlimited Keywords
Slack Integration
Zendesk Integration
Apple Business Chat Integration
Google Business Messages Integration
Salesforce Integration
Hubspot Integration
Help Scout Integration
Email Notifications
Presence
Typing Indicator
Collision Detection
Do Not Disturb
Export Chats
API

Enterprise Custom

Features

Included SMS/MMS (per month): Custom
Group Texting (per day): Custom
Team Members: Unlimited
Contacts: Unlimited
Devices: Unlimited
Message Retention: Unlimited
Throttling: None
Shared Inbox
New or Existing Phone Numbers
Picture Messages (MMS)
Reminders
Close Chats
Custom Signature
Schedule Messages
Campaigns
Merge Tokens
Custom Fields
List Reports
Team Administration
Assignments
Call Forwarding
Auto Reply
Block Contacts
Delete Messages
Zapier Integration
Clio Integration
Private Comment
Automations
Unlimited Keywords
Slack Integration
Zendesk Integration
Apple Business Chat Integration
Google Business Messages Integration
Salesforce Integration
Hubspot Integration
Help Scout Integration
Email Notifications
Presence
Typing Indicator
Collision Detection
Do Not Disturb
Export Chats
API
Prioritized Customer Support
Training

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 02/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Heymarket Pricing

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Heymarket Reviews

User Rating

4.7/5 (Based on 116 Ratings)

Rating Distribution

Excellent
75%
Very Good
22.4%
Average
1.7%
Poor
0.9%
Terrible
0%

User Sentiments

User-friendly Interface, Efficient Team Collaboration, Extensive Integrations, Effective Customer Communication

Occasional Software Glitches, Mobile App Functionality Issues, Limited Customization Options, Inconsistent Notification Reliability

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Review Summary

Users applaud Heymarket's ease of use, praising its intuitive interface and user-friendly design. Many reviewers highlight its robust automation features, which streamline communication processes and save time. The platform's ability to integrate seamlessly with other business tools is also widely appreciated. Additionally, Heymarket's customer support is consistently praised for being responsive and helpful. However, some users mention occasional technical glitches and suggest improvements in reporting and analytics capabilities.

Pros

Streamlined communication: Heymarket enables businesses to centralize all communication channels on a single platform.
Enhanced customer engagement: The platform's automation features and personalized messaging options help businesses improve customer engagement and satisfaction.

Cons

Limited reporting and analytics: Heymarket's reporting and analytics capabilities may not be as comprehensive as some businesses may require.
Occasional technical issues: Some users have reported experiencing occasional technical issues with the platform, such as slow loading times or outages.

Heymarket Reviews

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