Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
User Research
Helps to study user behavior through task analysis and feedback methodsUser Journeys
Helps to measure the overall experience the user had while interacting with the systemScreen Activity Recording
Allows recording every screen action during the user's sessionPrototyping
Helps increasing product design efficiency and enhances accuracyFor Websites
Allows the application to run on websitesUsability Testing
Helps in finding if the system is user-friendly from the end-user perspectiveUnmoderated Testing
Helps conducting tests on fairly functional websitesFor Mobile
Allows the application to run on mobile appsAnimation
Helps doing motion design and animate the transitions for making UI elements livelyFree Trial
Available
Pricing Options
Premium Plans ( Subscription )
Pricing Plans
Starter $39.00 $39.00 per month
Basic session viewing and interactive multiplayer.
Features
Team $129.00 $129.00 per month
Supercharge support, onboarding, and demos.
Features
Professional Custom
For larger teams requiring advanced permissions and security controls.
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 30/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Cohere Pricing.
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cohere used for?
Cohere is UX Software. Cohere offers the following functionalities:
Learn more about Cohere features.
What are the top alternatives for Cohere?
Here`s a list of the best alternatives for Cohere:
Does Cohere provide API?
No, Cohere does not provide API.
Vendor Details
New York, NYContact Details
(720) 408-5363
https://cohere.so/
Social Media Handles
Not available
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