Home/eDiscovery Software/CloudNine
Updated on: May 13, 2021
What is CloudNine ?
CloudNine - eDiscovery Software
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75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CloudNine

Simplified ediscovery Automation
(63 Ratings) Write Review

CloudNine is a legal discovery technology company with expertise in simplifying and automating the discovery of data for audits, investigations, and litigation. CloudNine’s off-premise and on-premise software helps customers gain insight and intelligence on electronic data.

CloudNine Features Show All Features

CloudNine Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number Texas, United States / 877-595-6464
Deployment SaaS/Web/Cloud Installed - Windows Installed - Mac Category eDiscovery Software

CloudNine Pricing

Pricing ModelFree Trial , Subscription
Basic
$35

Unlimited Usage with pay-as-you-go starting at $35 per GB per month with no time commitment

Plan Features

  • Self-Service Processing
  • Hosting
  • Self-Service Production
  • Outpost Transfer
  • Unlimited CloudNine Users
  • Unlimited Databases (Projects/Sub-Accounts)
  • Database Setup/Onboarding
  • Early Data Assessment
  • Standard Analytics
  • Filtering/Culling/Deduping
  • Support (24×7 + Online Knowledge Base)
  • Private, Protected Cloud Environment
  • Self-Service Preservation and Collection
  • Monthly Fee (Includes Core Services) - $40/GB
  • CloudNine Managed Productions
  • Relativity Hosting
  • Near-Ready Archiving - $5/GB/Month
  • Relativity Hosted Review - $85/User
  • Professional Services - Call for Quote
  • Legal Hold Notification (10 Custodians) - $500/Hold
  • Additional Custodians - $35/Custodian
Pro
$3,500 NA

$3500 for 200 GB volume commitment for six months

Plan Features

  • Hosting Overage Fee - $17.50/GB
  • Self-Service Processing Included
  • Hosting
  • Self-Service Production
  • Outpost Transfer
  • Unlimited CloudNine Users
  • Unlimited Databases (Projects/Sub-Accounts)
  • Database Setup/Onboarding
  • Early Data Assessment
  • Standard Analytics
  • Filtering/Culling/Deduping
  • Support (24×7 + Online Knowledge Base)
  • Private, Protected Cloud Environment
  • Self-Service Preservation and Collection
  • Monthly Fee (Includes Core Services) - - $4,500
  • CloudNine Managed Productions
  • Relativity Hosting
  • Near-Ready Archiving - $5/GB/Month
  • Relativity Hosted Review - $85/User
  • Professional Services - Call for Quote
  • Legal Hold Notification (10 Custodians) - 1/Month
  • Additional Custodians - $25/Custodian
Plus
$6,000 NA

$6000 for 400 GB volume commitment for six months

Plan Features

  • Hosting Overage Fee - $15/GB
  • Self-Service Processing
  • Hosting
  • Self-Service Production
  • Outpost Transfer
  • Unlimited CloudNine Users
  • Unlimited Databases (Projects/Sub-Accounts)
  • Database Setup/Onboarding
  • Early Data Assessment
  • Standard Analytics
  • Filtering/Culling/Deduping
  • Support (24×7 + Online Knowledge Base)
  • Private, Protected Cloud Environment
  • Self-Service Preservation and Collection
  • Monthly Fee (Includes Core Services) - $8,000
  • CloudNine Managed Productions
  • Relativity Hosting
  • Near-Ready Archiving - $5/GB/Month
  • Relativity Hosted Review - $85/User
  • Professional Services - Call for Quote
  • Legal Hold Notification (10 Custodians) - 2/Month
  • Additional Custodians - $25/Custodian
Premium
$9,000 NA

$9000 for 750 GB for volume commitment for six months

Plan Features

  • Hosting Overage Fee - $12/GB
  • Self-Service Processing
  • Hosting
  • Self-Service Production
  • Outpost Transfer
  • Unlimited CloudNine Users
  • Unlimited Databases (Projects/Sub-Accounts)
  • Database Setup/Onboarding
  • Early Data Assessment
  • Standard Analytics
  • Filtering/Culling/Deduping
  • Support (24×7 + Online Knowledge Base)
  • Private, Protected Cloud Environment
  • Self-Service Preservation and Collection
  • Monthly Fee (Includes Core Services) - $12,000
  • CloudNine Managed Productions
  • Relativity Hosting
  • Near-Ready Archiving - $5/GB/Month
  • Relativity Hosted Review - $85/User
  • Professional Services - Call for Quote
  • Legal Hold Notification (10 Custodians) - 3/Month
  • Additional Custodians - $25/Custodian
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Disclaimer: The pricing details were last updated on 03/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

CloudNine FAQs

CloudNine is eDiscovery Software. CloudNine offers the following functionalities:

  • Full Text Extraction
  • Metadata Extraction

Learn more about CloudNine features.

The pricing for CloudNine starts at $35.00. CloudNine has 4 different plans:

  • Basic at $35.00.
  • Pro at $3500.00.
  • Plus at $6000.00.
  • Premium at $9000.00.

No, CloudNine does not offer a free plan.

Learn more about CloudNine pricing.

No, CloudNine does not provide API.

Ask the Community View Community

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CloudNine Reviews

OVERALL RATING
4.6
Based on 63 Rating(s)
Rating Distribution
  • 63.2 %
  • 36.8 %
  • 0 %
  • 0 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 27 February 2018)
"I used CloudNine as part of fraud investigation for email searches."

What do you like best?

I like the convenience and easiness of the use. The tag function made it easy flag the search results. I was impressed with the ease of use for a first time user. The speed and ease of loading data and being able to review it immediately is a tremendous advantage over other Cloud based platforms.

What do you dislike?

I believe that search function could improve to isolate the data further down. Some of the basic document identification features became cumbersome when a limited number of documents were involved.

Recommendations to others considering the product

This software is easy to use and very practical! The speed and ease of loading data and being able to review it immediately is a tremendous advantage over other Cloud based platforms.

What business problems are you solving with the product? What benefits have you realized?

Being able to work with large data where it can be shared with multiple employees.

...more
Source : g2crowd.com
(Reviewed on 27 February 2018)
"CloudNine Discovery is good at being really good"

What do you like best?

CloudNine routinely impresses me with their superior customer service and automated tools that just work. We regularly upload a lot of data to CloudNine’s automated hosting and discovery tool. Their software is easy to use and searching is flexible.

What do you dislike?

I personally didn't have access to the administrative rights so I was dependent on others in my organization to ensure all of the access was appropriate. Not CloudNine's fault or dislike. Just a dislike in the process.

What business problems are you solving with the product? What benefits have you realized?

Help Desk assists us with all technical items including search logic, syntax, and segmenting for multiple document reviewers.

...more
Source : g2crowd.com
(Reviewed on 27 February 2018)
"Great software that is easy to log on, user-friendly, has a great layout, and is easy to navigate."

What do you like best?

Training to use CloudNine was not lengthy. CloudNine was great at searching documents, including tagging, and exporting. Software tailored to our business needs and streamlined the task at hand.

What do you dislike?

I do not dislike anything about CloudNine, the layout is simple, functional, efficient, searching and tagging documents is easy.

Recommendations to others considering the product

I highly recommend CloudNine, it is a great company tool and solution for searching large amounts of data. This service makes it possible for our company employees to work remotely and still be able to give our clients the best service possible. CloudNine has worked very well for our company and are very satisfied with the service. Well worth the price.

What business problems are you solving with the product? What benefits have you realized?

The document search has eased the task of scanning large amounts of data. Benefits: CloudNine reduced time to review large amounts of data by its ease of search and tagging.

...more
Source : g2crowd.com
(Reviewed on 09 November 2017)
"Great Review Tool"

What do you like best?

The tool is very easy to use and train others on. It is very cost effective and can be rolled out quickly.

What do you dislike?

Would like to be able to customize views in the review panel.

Recommendations to others considering the product

Get a feel for the staff and support. They have a great team and are always willing to work no matter what time of day.

What business problems are you solving with the product? What benefits have you realized?

They have provided cost effective solutions with minimal down time.

...more
Source : g2crowd.com
(Reviewed on 21 February 2017)
"User friendly review tool backed by personalized customer support."

What do you like best?

What I like best about CloudNine is the intuitive searching function. It is easy to create complex searches, even as a beginner. You can also easily access your recent searches through a drop down on the main screen. This is much easier than going back to the searching page and re-creating searches that you didn't save.

What do you dislike?

This isn't really a dislike, but I do wish we had the ability to re-name folders "on the fly" in the native tree view. This is done simply enough with an overlay into the folder field, though.

What business problems are you solving with the product? What benefits have you realized?

We are helping our clients, the small to mid-size law firms, get away from reviewing and producing in paper. Once they realize how simple it is to tag and categorize their documents, their review is done much more efficiently - saving both time and money.

...more
Source : g2crowd.com
(Reviewed on 12 January 2017)
"CloudNine Review"

What do you like best?

I really like the fact that CloudNine is browser-based, so you can use it on any device. This is great when I want to review documents but I do not have my laptop with me. I also love how intuitive and user-friendly it is, and the team at CloudNine has been amazing in answering any questions I have and assisting as I learn the program.

What do you dislike?

There is not much to dislike that I have found so far. The tools for redaction and annotation are great, but it would be nice not to have to re-select the tool you want as you go from page-to-page in the image.

What business problems are you solving with the product? What benefits have you realized?

I am using CloudNine to manage a large set of e-mails and native documents (400+ GB. The biggest benefits so far for our team are that the program is so easy to learn and use, and that there are no limits to the number of reviewers you can have on a project. This has allowed us to get through our very large set of documents in a much shorter time frame.

...more
Source : g2crowd.com
(Reviewed on 23 May 2016)
"Intuitive design, fantastic platform! "

What do you like best?

The custom tagging fields were incredibly useful. Being able to create different types of tagging fields (drop down, custom text, radial buttons was key to making our review easy and efficient. The custom views for the tagging areas for each individual reviewer allowed me to set up field lists that were specific to each reviewer, so the attorney who reviewed the privilege documents had those tagging fields at the top of the list while the other reviewers had fields specific to their assignment. The system worked beautifully.

What do you dislike?

I really would have liked to have been able to redact while in the platform. That way the redactions could have been done as they were recognized instead of having to mark them, then reanalyze the documents to redact them in Adobe.

Recommendations to others considering the product

Don't hesitate to try it!

What business problems are you solving with the product? What benefits have you realized?

In my case, the clients wanted to review the documents we had marked as responsive before they were produced. I was able to set them up with logins and review sets so they could easily review the documents without any additional exports/list making, etc. The tool allowed our firm to collaborate on this project not only across our 3 offices, but also with our corporate client.

...more
Source : g2crowd.com
(Reviewed on 05 April 2016)
"Easy-to-use product for ligitation services and document review."

What do you like best?

The customer service is excellent and the module is well-organized.

What do you dislike?

It would be helpful if the full document fit on one page instead of having to scroll down.

Recommendations to others considering the product

Better product than many competitors.

What business problems are you solving with the product? What benefits have you realized?

Litigation-related services, specifically document review.

...more
Source : g2crowd.com
(Reviewed on 31 March 2016)
"The best ediscovery platform for small firms and solos"

What do you like best?

CloudNine's best feature is its straightforward ease of use. I co-taught a class on e-discovery at a local law school. We were able to get a class of 20 law students up and running and doing document review in less than 10 minutes. They were able to figure out how the software worked that easily. Plus, the drill down into the data production was impressive. For a small firm or solo, it just makes sense to go with a cloud-based SaaS, and CloudNine is the best of its breed.

What do you dislike?

The tools are a little simple, especially compared to the software used at larger firms. There are a few features that would be really nice to have, like predictive search (AI. But the tools you absolutely must have are all there, all work well, and are easy to use.

Recommendations to others considering the product

Evaluate all your options. SaaS for e-discovery is still evolving, and you may find that one tool serves your needs better than another. However, having said that, give CoudNine a try. It's very powerful, easy to use, and intuitive.

What business problems are you solving with the product? What benefits have you realized?

E-discovery is a big deal. It's in every court at every level. I just had e-discovery issues in a small claims collections matter. Almost any electronic document production is going to be fraught with problems and produce mountains of data that need to be reviewed, redacted, culled, and produced. Having a scalable tool for the job is imperative, especially for a smaller law firm. CloudNine fits the bill.

...more
Source : g2crowd.com
(Reviewed on 07 June 2018)
"Great value product."

What do you like best?

Offers the major features we were looking for, at a fraction of pricing of other competitors.

What do you dislike?

Some additional features such as email threading, and near duplicate searching/matching would be useful.

Recommendations to others considering the product

CloudNine does not have all the "bells and whistles" that some competitors have, but it does by far the vast majority of what an e-discovery client must do. Plus the support staff with CloudNine is very responsive and helpful.

What business problems are you solving with the product? What benefits have you realized?

Reviewing and filtering large data sets for e-discovery (approximately 1TB

...more
Read All Reviews

Videos on CloudNine

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CloudNine Screenshots

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CloudNine Demo - Text search results appear as highlights on images.
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CloudNine Demo - Text search results appear as highlights on images.
CloudNine screenshot

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