What do you like best?
Ability to perform full data collection or target the collection in order to look for more specific evidence.
Easily able to visualize evidence & collect from cloud sources such as Google or Office
Geo-location maps are a great way to visualize the data
Reliable and defensible data collection that I know will stand up to scrutiny
What do you dislike?
It is expensive but it is worth the cost to have reliable evidence collection. The benefits definitely outweigh the cost of this software.
Recommendations to others considering the product
Check into eDiscovery to see if it meets your needs for the type of use you're looking for. AccessData creates rock solid software that holds up in court & eDiscovery is no different.
What business problems are you solving with the product? What benefits have you realized?
Collecting evidence from cloud sources has been a huge benefit
Also, collection of evidence over the network