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About ServiceChannel

ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully.

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Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Business Hours, Online
ServiceChannel Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 27/12/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ServiceChannel Pricing.

ServiceChannel Alternatives

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ServiceChannel Reviews

User Rating

4.3/5 (Based on 325 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


User Sentiments

Work Order Management, Reporting Features, Preventative Maintenance Module, Ease of Use

Mobile App Functionality, Customer Support, User Interface Complexity, Slow Response Time

Do You Use ServiceChannel?

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Review Summary

Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued.


  • Userfriendly interface simplifies proposal creation and tracking.
  • Robust reporting capabilities for analyzing sales effectiveness.


  • Limited customization options for proposals.
  • Occasional glitches and bugs that require technical support.

ServiceChannel Reviews

AI-Generated from the text of User Reviews

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ServiceChannel FAQs

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Does ServiceChannel provide API?

No, ServiceChannel does not provide API.

ServiceChannel Contact

Vendor Details

Pleasanton, California

Contact Details


Social Media Handles



ServiceChannel Integrations


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