Botsmith

About Botsmith

Deep Dive with Clara AI

Botsmith is a self-serve AI customer-support chatbot for small-business websites. Enter your website URL and Botsmith crawls your public pages into a private knowledge base. It then answers visitor questions 24/7 using only that content, and when it is not sure, it says so instead of guessing. Add it to your site with one line of script. It works on WordPress, Shopify, Wix, Squarespace, Webflow and custom sites. You can also share a chat link and QR code. When visitors leave their name, phone or email, the lead is emailed to you. Questions the bot could not answer are collected in your dashboard. Answer one once and the bot uses your answer next time. It replies in the visitor's language, and it can also handle WeChat Official Account auto-replies. Plans: 14-day free trial (200 messages, no card), then Starter US$19/month or Pro US$49/month.

Pricing

Free Trial Available
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Platforms Supported

Not available

Organization Types Supported

Not available

API Support

Modes of Support

Not available

Botsmith Features

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Chatbots Features

Language Detection

Code-free Development

Chatbot

Automated Responses

AI/Machine Learning

Generative AI

Lead Capture

Provides webhooks and integrations to capture lead information

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Transfers/Routing

Query Suggestions

Pre-Configured Bot

For Sales/Marketing

Augmented Analytics

Natural Language Processing

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Customer Self-Service Features

Knowledge Base & FAQs

Reporting & Analytics

Integration with CRM/Helpdesk Systems

Multi-Channel Support

Search & Content Discovery

AI Chatbots & Virtual Assistants

Ticket Submission & Tracking

Self-Service Portal

Workflow Automation

Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Botsmith Pricing

Free Trial

Available

Learn more about Botsmith Pricing

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