AvidXchange enables you to automate the entirety of your accounts payable process. As part of this functionality, AvidXchange allows you to reduce your processing costs, accelerate the approval process, as well as almost completely eliminate paper, which provides sustainability benefits for your company. This solution also ensures you have complete control over your spending, as well as visibility into and transparency within this. With AvidXchange, you can automate your manual accounts payable tasks, while reducing time your team spends wasting doing things such as chasing approvals, processing paper invoices, and answering inquiries. With AvidXchange’s Purchase-to-Pay (P2P) automation functionality, you can streamline your purchasing operations and processes, including ensure you have optimal spending in place, improving the reports you produce, and enhancing the way you budget for your whole company. This will enable you to run more effective and efficient AP processes, while always staying compliant.
| Support | Business Hours Online | Customer Type | Medium Business Small Business |
| API | NA | Location / Phone Number | Charlotte, NC - 28206 / 800.560.9305 |
| Deployment | SaaS/Web/Cloud | Category | Accounts Payable Automation Software |
Disclaimer: The pricing details were last updated on 06/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Flexibility of operations set up
end to end procure to pay solutions
Its strengths are also weaknesses, you do need to know how the machine works to get the most out of it. It is easy to manage a client process in a onesy-twosy scenario, harder to maintain control and consistency across the board with thousands of clients to maintain with all the options.
It really is a powerful product and can run the largest of AP organizations, I should know I implemented the largest of AP organizations on Strongroom. You have to knwo what you are doing when implementing and understand the flow you are wanting to achieve. The hardest parts are really deciding how a flow is going to be set up, and hopefully standardized across teh organization and maintaining that standardization across during operational times. Over all the group is really willing to work to make teh project successful, and during our partnership of the last 8 years we've built some really good processes and features into the AP space.
AP Acquisition -- getting invoices from utilities (E-Bill)
AP Approval routing
AP Payables - Payments
All the automated process that comes with an all in one A/P invoice and payment system from paperless invoices, indexing, coding, approval workflows, payment processing and reconciliation. AvidxChange has allow for our A/P department to work smarter and not harder. The automated workflow, allow us to set up both standard and conditional workflows that help to place accountability for approval process in place. AvidxChange also integrates easily with our Accounting software with minimal to no errors.
The limit for unique customization base on company needs. It would be nice to have more options on adding additional fields or hide certain features that our company does not need, lack of notification when payments are delayed due to vcc payments being converted to checks and indexing problems that can be easily fix by thinking a little "outside of the box."
If you are open for the next level of A/P processing and ready to adopt automation, AvidxChange will be an incentive to your company.
Our Accounts Payable department has been able to transformed into a completely paperless A/P process for document management. To be able to have access to every information you need regarding an invoice in one place has been such a saving grace. The automated workflow has help tremendously in placing accountability for timely approvals and auditing purposes. It has also allow for multiple departments and users to have access to invoice/payment inquiries, allowing Accounting to work more efficiently. The ability to have access to invoice approvals and inquiries from both remote and mobile access has helped tremendously in speeding up the approval process and submitting payments in a timely manner. Partnering with Avid and seeing how many our Suppliers are paid by VCC method has help us in payment turnaround time, postage cost and at the same also providing incentives to our company for monthly rebates to offset service cost. Our supplier are also able to have their own access to payment inquires and different payment method that will meet their personal needs.
The best thing I like best about AvidXchange is taking my company to a cloud based system. If I had to do it on my own, it never would have happened. Now that payables are in the cloud, I want to get all my other applications and files on the cloud as well. It only makes sense. Do what you do where ever you are. The program has truly brought to light the advantages of taking a process to the cloud and it happened with so little effort. AvidXchange does everything for you. Safeguards are put into place, processes are defined and streamlined. We have used AvidXchange for over 5 years now and have't regretted it at all. Thanks for your help AvidXchange!
There is not too much to dislike about Avid. Yes, the program takes some getting used to. It is a new process. It takes time to learn. It is only a short time to invest to make the change to Avid. I would have to say that changing over to Avid was the best ever software transition I have ever had. The transition team was exceptional. They were right there any time I needed them. They were very helpful. They made sure that I understood EVERYTHING they were teaching me and held my hand until I did. I thank the team. They made the transition so much better than I expected.
Do it!
We have all our payables in AvidXchange. They are centralized, online, all documents needed are there when I need them. One place to go when I have questions or need to do research.
How AVID saves the GL codes to reoccurring invoices, how quickly the approval process takes, and the email reminder notifications sent daily when invoices are in your queue.
I think in the beginning with the new update we ran into a few error codes, but after contacting help desk, they were able to assist.
Great Software to use for invoice tracking and coding, a feature I like is you are able to upload any additional documents for the invoice for backup.
I was able to relocate old invoices in AVID we have approved for references.
Avidxchange has saved our organization a lot of time and storage space. It gives our employees more accurate access to distributing their expenses and their expenditures reflect more accurate on budget reports. Avid has a really nice customer service team that has always been willing and able to help me with any issue I have had.
I can't say that I dislike anything about the product. I love working in the system.
I would recommend working with your customer support manager for implementation items and integrations. For any other item the customer service team is able to help.
We no longer have to search through a file cabinet to look at an invoice. Avid also helps with potentially lost invoices; invoices are sent directly into the Avid portal. Avid provides several training opportunities to keep you updated an fresh on what will most help you be successful in Accounts payable. We have been able to utilize Avidxchange for any document that requires a signature. We use the system to help with our Pcard distributions and signatures. That has been a huge time saver. The audit trail is outstanding. I believe Avidxchange, as an organization, tries to provide customers with updates or products that are user-friendly and forward-thinking.
One of the greatest things about AvidXchange is the ability to streamline our accounts payable process and bring all our documents (invoices and payments) to the cloud. The software integration with Sage Intacct has created numerous efficiencies for our spartan staff. By using AvidXchange, we have reduced the average processing time of our weekly check run by more than 33% and reduce printing manual checks by more than 85%. The ability to work and process invoices and payments from the office or local coffee shop has helped our staff have more autonomy in how they perform their jobs.
So far, there really hasn't been anything that I've disliked about the service. My one suggestion for improvement would be to update the user interface of the admin section. While the inbox, invoicing and pay tabs look modern, the admin section seems slightly dated and not as user friendly.
Do not hesitate to make the switch. The ability to improve processes with cloud-based services has been a great addition to our organization.
As I mentioned, the efficiencies of AP automation has meant the ability to expand the organization without having to expand finance personnel. We're able to process more with that same amount of staff. By using AvidXchange, we have reduced the average processing time of our weekly check run by more than 33% and reduce printing manual checks by more than 85%. Being able to import invoices has helped to reduce manual entry errors and the ability to pay with virtual credit cards has helped reduce our paper waste.
I like how intuitive it is to use the website
Since we want everything in AVID, it is slow when I need to upload the invoice and index it myself and make sure all the people approve it. Maybe if there was something when there is a rush on an invoice that would notify the approver when it gets to their box for approval.
It is quite a time saver, easy to use and you don't have to shuffle the paper from person to person for approval. There is also the fact that you don't have to maintain paper files of the invoices. They are all on AVID for you to look up.
We used to have a part time worker who coded the invoices, took them to be approved, entered them, and then cut the checks. There was wait time before they paper invoices got back and they were sometimes lost in paperwork on the approver's desk.
The upside of Avid is not having to print checks.
When Avid has any problems it really throws my production off.
Right now I am having huge problems with the print to avid function
Avid is easy to navigate and if there are any issues you come across, they are quick to respond/fix.
There was a slight issue with uploading invoices.
Do it! This is a very useful tool in our accounting side of our business.
Our company is able to store less physical paperwork because it is now digitally filed through AvidXchange which also makes it much easier to research if we need to look back at anything.
I like the AvidXchange has a lot of great ideas to bring to the table and implement.
There are a lot of outages with AvidXchange and the system don't work the way they should. Our associates want trust in the system and are very stressed with not being able to perform their job functions. We submit support cases and it doesn't appear things get changed. Every new update to the system or enhancement things break worst.
My advise it to ensure the testing are done properly before rolled out and to ensure if AvidXchange is going to own the Supplier functions that they do it 100% correctly. If we are paying late fee's due to the treasurty team what is the point of using VCC to our vendors if we can issue a check faster in house? My other suggestion would be to have more printing centers centralized and located near other markets.
I feel like we used to get more information about system, outages, and impact on the teams. It now appears we lost a lot of support that we used to have and now with this change things are not being done efficiently. We understand growing pains but things for the last year are still occurring today and a lot of the main issues have to do with the indexing teams and Treasury and payment teams. We understand mistakes are going to happen but when we point them out we get a message that says sorry but nothing changes.
