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AvidXchange enables you to automate the entirety of your accounts payable process. As part of this functionality, AvidXchange allows you to reduce your processing costs, accelerate the approval process, as well as almost completely eliminate paper, which provides sustainability benefits for your company. This solution also ensures you have complete control over your spending, as well as visibility into and transparency within this. With AvidXchange, you can automate your manual accounts payable tasks, while reducing time your team spends wasting doing things such as chasing approvals, processing paper invoices, and answering inquiries. With AvidXchange’s Purchase-to-Pay (P2P) automation functionality, you can streamline your purchasing operations and processes, including ensure you have optimal spending in place, improving the reports you produce, and enhancing the way you budget for your whole company. This will enable you to run more effective and efficient AP processes, while always staying compliant.
| Support | Business Hours Online | Customer Type | Medium Business Small Business |
| API | NA | Location / Phone Number | Charlotte, NC - 28206 / 800.560.9305 |
| Deployment | SaaS/Web/Cloud | Category | Accounts Payable Automation Software |
Disclaimer: The pricing details were last updated on 06/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
No, AvidXchange does not provide API.
Generates an ACH file that is sent to bank directly, so there is no worry about being altered on the way. Also it generates a positive pay file which helps with the check validation at the bank. Once the banking is set-up within AvidXchange, everything works very smooth. Another great feature is the ACH email invite that can be sent from AvidXchange to the vendor. This sends a link to the vendor and they are able to enter their banking directly in our Netsuite instance. This is a great feature now when we try to have most vendors signed up for ACH.
It would be really helpful if we would be able to automatically transmit multiple ACH files to the bank. Currently only one subsidiary is automatically sent. For the others the files are downloaded and are manually pushed to the bank.
The main problem solving for us is the positive pay file and the automatic transmission of the ACH file. It also works very well for check printing. We are able to print checks for multiple subsidiaries and in multiple currencies. The integration from Netsuite to AvidXchange is flawless and works very well. The two systems communicate very well and work as one.
All the automated process that comes with an all in one A/P invoice and payment system from paperless invoices, indexing, coding, approval workflows, payment processing and reconciliation. AvidxChange has allow for our A/P department to work smarter and not harder. The automated workflow, allow us to set up both standard and conditional workflows that help to place accountability for approval process in place. AvidxChange also integrates easily with our Accounting software with minimal to no errors.
The limit for unique customization base on company needs. It would be nice to have more options on adding additional fields or hide certain features that our company does not need, lack of notification when payments are delayed due to vcc payments being converted to checks and indexing problems that can be easily fix by thinking a little "outside of the box."
If you are open for the next level of A/P processing and ready to adopt automation, AvidxChange will be an incentive to your company.
Our Accounts Payable department has been able to transformed into a completely paperless A/P process for document management. To be able to have access to every information you need regarding an invoice in one place has been such a saving grace. The automated workflow has help tremendously in placing accountability for timely approvals and auditing purposes. It has also allow for multiple departments and users to have access to invoice/payment inquiries, allowing Accounting to work more efficiently. The ability to have access to invoice approvals and inquiries from both remote and mobile access has helped tremendously in speeding up the approval process and submitting payments in a timely manner. Partnering with Avid and seeing how many our Suppliers are paid by VCC method has help us in payment turnaround time, postage cost and at the same also providing incentives to our company for monthly rebates to offset service cost. Our supplier are also able to have their own access to payment inquires and different payment method that will meet their personal needs.
How AVID saves the GL codes to reoccurring invoices, how quickly the approval process takes, and the email reminder notifications sent daily when invoices are in your queue.
I think in the beginning with the new update we ran into a few error codes, but after contacting help desk, they were able to assist.
Great Software to use for invoice tracking and coding, a feature I like is you are able to upload any additional documents for the invoice for backup.
I was able to relocate old invoices in AVID we have approved for references.
Avidxchange has saved our organization a lot of time and storage space. It gives our employees more accurate access to distributing their expenses and their expenditures reflect more accurate on budget reports. Avid has a really nice customer service team that has always been willing and able to help me with any issue I have had.
I can't say that I dislike anything about the product. I love working in the system.
I would recommend working with your customer support manager for implementation items and integrations. For any other item the customer service team is able to help.
We no longer have to search through a file cabinet to look at an invoice. Avid also helps with potentially lost invoices; invoices are sent directly into the Avid portal. Avid provides several training opportunities to keep you updated an fresh on what will most help you be successful in Accounts payable. We have been able to utilize Avidxchange for any document that requires a signature. We use the system to help with our Pcard distributions and signatures. That has been a huge time saver. The audit trail is outstanding. I believe Avidxchange, as an organization, tries to provide customers with updates or products that are user-friendly and forward-thinking.
One of the greatest things about AvidXchange is the ability to streamline our accounts payable process and bring all our documents (invoices and payments) to the cloud. The software integration with Sage Intacct has created numerous efficiencies for our spartan staff. By using AvidXchange, we have reduced the average processing time of our weekly check run by more than 33% and reduce printing manual checks by more than 85%. The ability to work and process invoices and payments from the office or local coffee shop has helped our staff have more autonomy in how they perform their jobs.
So far, there really hasn't been anything that I've disliked about the service. My one suggestion for improvement would be to update the user interface of the admin section. While the inbox, invoicing and pay tabs look modern, the admin section seems slightly dated and not as user friendly.
Do not hesitate to make the switch. The ability to improve processes with cloud-based services has been a great addition to our organization.
As I mentioned, the efficiencies of AP automation has meant the ability to expand the organization without having to expand finance personnel. We're able to process more with that same amount of staff. By using AvidXchange, we have reduced the average processing time of our weekly check run by more than 33% and reduce printing manual checks by more than 85%. Being able to import invoices has helped to reduce manual entry errors and the ability to pay with virtual credit cards has helped reduce our paper waste.
I like how intuitive it is to use the website
Since we want everything in AVID, it is slow when I need to upload the invoice and index it myself and make sure all the people approve it. Maybe if there was something when there is a rush on an invoice that would notify the approver when it gets to their box for approval.
It is quite a time saver, easy to use and you don't have to shuffle the paper from person to person for approval. There is also the fact that you don't have to maintain paper files of the invoices. They are all on AVID for you to look up.
We used to have a part time worker who coded the invoices, took them to be approved, entered them, and then cut the checks. There was wait time before they paper invoices got back and they were sometimes lost in paperwork on the approver's desk.
Avid is easy to navigate and if there are any issues you come across, they are quick to respond/fix.
There was a slight issue with uploading invoices.
Do it! This is a very useful tool in our accounting side of our business.
Our company is able to store less physical paperwork because it is now digitally filed through AvidXchange which also makes it much easier to research if we need to look back at anything.
It is fantastic to have invoices coded and ready for our approval. We don't have to touch any mail and we can easily search, sort, and report.
It would be very helpful if the reporting platform could accommodate AvidUtility invoices, as well. We have to create and manually merge reports across the platforms which is quite time-consuming.
Avid makes day-to-day invoice processing easier. Years down the road, we can still easily locate old invoices or vendors.
No more utility late fees!
Ability to see all invoices/payments in one place
History of workflow and approvals
Ability to approve invoices off-site
Reduction in paperwork
Reduction in data entry
I don't really have any dislikes. Would prefer timelier support responses in some cases.
Thoroughly research Avid's integration to other software.
Reduction in paperwork
Reduction in data entry
Ability to eliminate a clerical position
I like Avid multi Functionality, I can view and pay invoices. I also like how avid is able to catch duplicate invoices making it easier to weed out duplicate payments.
Sometimes there is a communication error between Avid support and the user. There may also be longer than expected waits in regards to support.
The problems we are able to solve is efficiency. WE are able to use one data base to pay and receive our invoices thus making it easier on the accounting side. The benefits of avid are it is user friendly, and can generate reports that are helpful for upper management.
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