Home/ Telemedicine Software/ Amwell/ Reviews
Updated on: May 19, 2024
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Telemedicine technology solutions
36%
2.4%
4.3%
7.1%
50.2%
Convenient Virtual Care, Fast Appointment Scheduling, Professional Doctors, Quick Prescription Process
Inconsistent Prescription Fulfillment, Unreliable Customer Support, Technical Issues with App, Inaccurate Diagnoses
Users praise Amwell's user-friendly interface, ease of use, and the convenience of accessing healthcare services from the comfort of their own homes. They also appreciate the platform's wide range of healthcare providers, including specialists, and the ability to schedule appointments quickly and easily. However, some users have expressed concerns about the cost of services, technical difficulties, and occasional issues with insurance coverage. Overall, Amwell receives positive feedback for its convenience, ease of use, and comprehensive healthcare services, but users emphasize the need for improved affordability and technical reliability.
AI-Generated from the text of User Reviews
This is the second time my family has used Amwell. The first time was a couple years ago when my husband had a severe ear infection that he got while we were in Mexico and most recently for my 16 y.o. son for ongoing neck pain. Dr. McGarry, Pediatrician was absolutely amazing. He was thorough, patient, and explained everything to my son. Amwell is a great option and takes the worry out of cost and trying to make an appointment to get in to see a provider. I promote Amwell with fellow employees whenever I can. I highly recommend this service. Convenient, customer focused, and cost effective. Tonight I also had to have my password reset. Called customer service, phone was answered by a live person immediately, and the service rep I was transferred to was extremely pleasant and helpful. Thank you Amwell!!
Very thankful for this service, particularly during the pandemic. Having to option to have a telehealth visit has helped keep my family safe and healthy.
Fast, easy and excellent service.
It was quick and easy. The doctor was very nice
Awesome absolutely
My daughter has bowel movement issues and her physician help me with her issues professionally. Great physician 👩⚕️
they helped me when no one would....I really appreciate this app. wish I had found it sooner thank you to these doctors who help people who really need it.
The PA that assisted me was helpful and prescribed the right medication for my symptoms I would recommend him and this service to any one.
5*5*5*5*5*5*5*
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It’s sad to see how people just complain about every little thing. Go to ER complain, go to Doctor and complain, go to urgent care and complain go to telehealth and complain. Just relax and stop complaining and this will start your self care recovery from whatever is bothering you at this time. We all survived no matter what. See it’s was ok the entire time. Let’s just all Love each other and meet each other half way with our imperfections.