Socially authenticated posts. So no SPAM. Spend time on meaningful questions from high-intent visitors. Visitors can post anonymously, encouraging honest QnA and protecting their data. Reach visitors, notify them of responses, even after they have left website. Even for anonymous posts.
Read moreCustomerCount is a flexible, online Customer Feedback Management System. It provides intuitive real time reporting, fast turnaround on updates and detailed data gathering.
Read moreFeatures Instant Insight Utilizes several front-end triggers (NFC tags, QR codes, URLs, digital ink readers, SMS and more) to enable users to provide real-time, location-based feedback. Our proprietary system provides a rich dashboard to analyze the feedback, with full reports and heat maps for you to know exactly what is going on where. Campaign Manager […]
Read moreWith the ever-evolving customer journey, it can be difficult to keep up with the feedback from all of your channels. That's why it's important to have a system in place that allows to quickly and easily search and filter conversations to prioritize bugs and ideate new features. This search tool allows you to quickly scan important parts of the discussion with clear keyword highlights and expandable message previews. User can even deeplink to that exact point of the conversation. And can narrow results and prioritize feedback by customer type, contract size, channel, and more. Segmenting feedback based on what improvements would help improve prospective customers vs. retain existing ones is also essential. With system, can quickly and easily view what customers are saying, prioritize bugs, and ideate new features - all in one place.
Read moreCustomer Experience Management (CXM) platform specially designed for Key Account Management. CuebridgeCX helps to Bespoke client success plans delivered to your fingertip, Reduce time spent with internal teams and complex interdepartmental coordination
Read moreOperationalize customer empathy, empower agents with coaching intelligence, and streamline case routing. All from one AI platform. Drive customer satisfaction, empower agents, increase revenue from an AI-powered customer engagement hub.
Read moreIn order to foster a healthy customer-company relationship, it is important to ensure that feedback does not end after the initial message. Rather, it should be an ongoing conversation. Asking follow-up questions and promptly responding to customer feedback is essential in order to remain engaged with them. Doing so allows customers to feel that their opinions are valued, and that their input is being taken into consideration. This in turn can help to build a strong sense of community, and enhance the development of a product as customers are actively involved in the process. Ultimately, engaging with customers in this manner can help to maintain a positive customer-company relationship.
Read moreSuiteFeedback is a modern feedback management system based on the Net Promoter System (NPS) built on NetSuite. It allows you to collect feedback, route it to the right team members, and reach out to customers with customized follow-up workflows. Rather than storing customer responses in an Excel spreadsheet or siloed NPS software, SuiteFeedback turns responses into actions defined by you.
Read moreExperience the all-in-one Pisano CX Management Platform built to drive lasting business growth. And unlock unparalleled insight across the customer journey in digital and offline touch-points.
Read moreAccess meaningful customer insights in real-time with the power of Maru/HUB
Read moreCXDeployer is a cloud-based all-in-one solution that enables design thinking professionals to deploy, and transform the customer experience by creating, sharing and presenting the persona map, empathy map, business model canvas, customer journey map, ideation and manage the execution of the best idea.
Read moreMeasure the customer experience and collect feedback at key moments of truth. Loop uses proven methodologies that reduce churn including NPS, CSAT and CES.
Read moreFlow CX is a complete end-to-end Customer Feedback Platform. Flow CX scales supports customers of all industries and sizes, from SME to Enterprise organisations.
Read moreWe provide simple feedback boards with built in voting functionality. Quick set up and no learning curve for users. Surface the best ideas from your team and customers.
Read moreEmbed them directly in existing email with a click of a button this solution is copy & paste simple. They have the fastest setup process in the industry, which means can get customer feedback quickly. Make surveys fun, intuitive, and unique to brand and vision.
Read moreAn omni-channel CX platform that captures, interprets & analyses customer feedback in ways that makes it easy to see the right moves to make.
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