CustomerGauge Alternatives and Competitors

The Experience Manager is a single tool for journey mapping, customer persona design, customer experience innovation, and analytics tracking. Create living breathing journey maps that are always up to date and evolve as quickly as your customers' needs. Collaboratively map experiences with your whole team. With a few clicks, you can invite team members, delegate permissions, and map together. Real-time notifications ensure that your team is always up to date on the most current experience maps.

SAP Customer Experience is a customer relationship and experience management solution that enables you to understand your clients and provide hyper-personalized experiences for them. It helps businesses increase their revenue and income while attracting and retaining customers. With SAP Customer Experience, you can recognize and anticipate your client’s wants. It assists you in automating regular processes, strengthening customer relationships, and achieving more with less. You get industry-specific procedures, built-in compliance, and best practices gleaned from decades of experience working with businesses all over the world. The platform offers a single customer profile derived from all business data sources that provides unique insights to help you better serve your customers. You can act on consumer information and provide hyper-personalized experiences to keep your customers engaged. With SAP solutions, you can send the appropriate message at the right time and in the right place to increase consumer engagement and motivate customers to take action. Additionally, you can offer a fast and easy purchasing experience, make items available for a smooth pickup, and schedule service visits with this platform.

SoluCX is a cloud-based NPS Software. You can distribute the results of specific groups with exclusive access to your employees. See which operations, groups, units or employees have the best and worst NPS. Refine your analysis by filtering by levels, touchpoints, journeys, intervals, channels, etc. SoluCX offers several online reports for you to monitor performance and extract fundamental analysis to leverage the experience that your company provides. Build specific dashboards for each level of your organization with the information most relevant to them.

NICE Satmetrix is the leading global provider of Customer Experience Management Software. NICE Satmetrix combines direct feedback, indirect feedback, and operational metrics to reveal a complete picture of CX throughout the enterprise. Then keep close tabs on how well your interventions and innovations perform. Start with adaptive, battle-tested algorithms, then add AI and machine learning. With drag and drop ease, they deliver configurable templates, best-practice libraries, powerful admin tools.

zenloop is an integrated experience management platform based on the Net Promoter Score. The SaaS solution automatically collects customer feedback through various channels along the entire customer journey, analyzes & clusters it with the help of artificial intelligence & derives customized & personalized measures to retain satisfied customers & win back dissatisfied customers.

Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.

InsightSofa is a global provider of customer experience management software based on Net Promoter Score. InsightSofa is a suite of software and hardware tools you need to measure customer satisfaction. The individual modules can be used separately or combined into one comprehensive tool. Feedback helps to develop products, services and the overall approach of the company. Let your customers know that you are interested in their opinion and place customer satisfaction terminals in your premises.

Advize is cloud-based software that integrates customer information throughout the customer journey to provide useful information and automate the customer's revenue-generating personalized experience, reducing traffic and improving customer satisfaction. The customer-relationship-management software uses custom templates to enhance feelings and topics based on qualitative feedback from customers. In this way, users can see what is important to their customers, what they want and why, without having to read all comment manually. Another exciting thing about the CRM software is that it enables the automation of personalized user experiences, using Natural Language Processing (NLP) to segment customers according to who they are, automating the best actions offering customized experiences and NLP programs. Learn how to close the feedback cycle and improve customer satisfaction. The CRMS real-time data-driven approach automatically detects anomalies, alerts users and allows detection of new trends. Satisfaction, sentiment, and other results are combined with Voice of Customer (VoC) data to identify the issues that have the most significant impact on customer growth. Information can be shared across the organization to foster a culture of customer-centric cooperation.

Nothing in your business works in isolation, so it’s important that the software from different parts of your business works together. This is what IFTTT (which stands If This Then That) can deliver for your business. Sometimes apps and programs can seem to be incompatible, and it’s difficult to share data between them, which can make collaboration and connecting all the different areas of your business a serious challenge. IFTTT is a free tool that aims to help build those connections so that your apps and devices will share data in a seamless way. One of the main parts of IFTTT is its applets. This is a chain of simple conditional statements, which are triggered by things that change in other popular web services. This can include programs such as Gmail, Instagram, and Facebook. It also provides services, which are the apps and devices that people use every single day.

Qashboard is the financial management platform today's professionals need to efficiently monitor their finances. With Qashboard, users can link all their financial accounts in one secure dashboard that provides a comprehensive overview of income, spending, investments, debt, and net worth. The intelligent platform utilizes powerful AI to analyze transaction data and identify spending trends over any timeframe. Users gain precise insights that allow for smarter budgeting, planning, and optimization of cash flow. The easy-to-use interface prioritizes key analytics while still giving access to granular details on demand. Users can set custom budgets, project future scenarios, and receive personalized tips that support their financial goals. Qashboard also enables seamless automation for tasks like bill pay and transfers. Whether planning for retirement, managing business finances, or simply gaining control of their money, professionals can have confidence in Qashboard as a versatile tool for taking charge of their financial world. With industry-leading data security and 24/7 support, Qashboard has the features and reliability today's professionals need.

Online Checkwriter is a cloud-based software which prints checks online for any bank, on any blank check paper using any printer. It helps in cutting costs by allowing a business to use blank check paper vs. stocking pre-printed checks. Online checkwriter also detects fraudulent checks and supports multi banks and multi checks. It can accept payments by phone, email, and fax and can facilitate sending of checks via postal service. They are experts in expense log, printing multi-bank deposit slips and making cheque drafts. The infrastructure is secure after rigorous security checks and is upgraded to integrate with Quickbooks online and with most of the mainstream banks. Essentially, online checkwriter is a simple and secure on-demand platform for check printing software, keeping your finances secure and in order. It integrates seamlessly with any bank, thereby effectively blocking any unauthorized or forged checks from hitting into your account. They also offer services for routinely reconciling your cleared and uncleared checks, printing deposit slips online for any bank, connecting to QuickBooks, and also printing QuickBooks checks on Blank Check Paper.

Drag links to Gmail and turns it into a collaborative workspace providing a single inbox to manage projects, sales, marketing and customers. Users can, for example, manage shared emails like "sales@" and "support@" from inside Gmail. The team can easily use such accounts as they use their own. The software also has features such as internal team chat, due dates, tasks, calendar integrations and a drag board which is in a Kanban Layout for production scheduling. Users can switch between the default list view and a Kanban view with no loss in functionality. They can also sort emails under different columns for better visual organisation. There are a lot of colour-coding options for different time-zones, urgency levels and other factors. The software can also sync with the user's Google Calendar for smoother data flow, and users can view at a glance what their team members are working on and assign tasks accordingly.

Supermetrics is a performance management tool that offers solutions to bring all marketing metrics in one place. Relevant data sets can be pulled from several sources using integrations with Google Analytics, Google Ads, Facebook, Bing, Twitter, Linkedin, and other marketing platforms. Supermetrics for Google Sheets allows users to report, monitor effortlessly, and analyze in Google Sheets and provides all the metrics and dimensions users may need. Users can even automate manual data transfer and save time with automated reporting. Supermetrics for Google Data Studio lets users build world-class marketing reports and dashboards in Google Data Studio. Users can connect to PPC, SEO, social, analytics, and other marketing platforms and compare Google Ads, Facebook, Instagram, Twitter, Linkedin, and Bing campaigns in the same charts. Marketing reports can be created quickly using built-in templates. The software integrates with AdRoll, Stripe, Yandex, Metrica, MailChimp, Quora Ads, Optimizely, Searchmetrics, Criteo, Instagram, Pinterest, Reddit, Tumblr, Vimeo, VKontakte, and many more.

Ecanvasser is an outreaching, organizing and analytics application for political campaigns that functions as an efficient way to win more votes. Users can leverage it to receive intuitive insights about their electorates through a connected digital infrastructure. It helps organizations to connect their regional offices under a single campaigning infrastructure and streamline their voter contact and relationship management efforts. With smarter insights, users can realize better consultancy results with immediate and higher impact on the campaigns of their clients. It empowers users to reach out to their target audience on their doorstep and in the community right through the mobile canvassing app. Other outreach features include survey builder, casework manager, and email blasts. The Analytics Feature sifts through the campaign stats to view even the activities of individual team members. Advanced features such as map view and database filters further help to visualize data sets.

OneSaaS is made up for two different solutions for two different audiences. OneSaas Hub is designed for use by web developers. There is also OneSaas Apps, which allows you to connect your business apps together so they can share data back and forth, seamlessly, and automatically between your key business systems. These systems include ecommerce, CRM, email marketing, accounting, billing and invoicing, and fulfilment. OneSaas Hub allows web developers build what the company calls a Spoke. This is the between your own app and the OneSaas Hub. This then enables you to connect to everything else on the OneSaas Hub immediately. This data automation platform can help you improve the user experience you provide to customers on your website. You can also use OneSaas to do things like delivering your integrations as a feature of your app, using iFrame, SSO, auto-provisioning and your global stylesheet.

ScreenScape offers simple plug-and-play solutions to turn televisions and other display devices into dynamic digital signs. To begin with, the provided hardware is connected to a display device. Content tools are provided to allow users to create content and publish it on-screen for awareness and engagement. The connected screens can be monitored using the internet by all the team members and stakeholders, using ScreenScape's website. The content on the screen can be updated and managed with ease. There's a lot of information accessible to the user regarding their screens. They can view statuses like CPU usage, memory, and storage. Viewing of hardware details is possible, and users can also set up a playlist of content that they want to showcase. ScreenScape accounts can be connected with leading platforms such as Dropbox, Google Drive, Instagram, Facebook, and other data sources for the user's screens. There's also a comprehensive media library, themes and control sharing options available.

Voicea is a voice collaboration platform provided by EVA, a language assistant of the company. EVA keeps notes, identifies important moments in the conversation, and then activates them in each cooperation system used. EVA accepts voice commands, and summaries of meeting all it requires is to tell EVA what to do and see how it works. Voicea is the leader in the development of a language assistant exclusively dedicated to working and designed to meet the requirements to increased productivity. It combines meeting events with the rest for a collaborative workflow, expresses notes and actions, and - mail, salesforce and uses basic voice commands to perform certain actions. EVA platform is suitable for any meeting: teleconferences, direct calls and face-to-face meetings. You can see a live speech and all minutes from previous sessions at any time from your desktop or mobile application; individuals can use the platform, medium-sized businesses and small businesses.

myPOS is an integrated payment solution that provides a number of ways to take payments from customers. myPOS’s mini card readers allow you to take card payments via a mobile terminal that you can take anywhere. The myPOS Online service allows your business to take card payments through websites and mobile apps, as well as by email or phone. You can accept payments online through a customized link that you can email to customers, and use the myPOS virtual terminal to process phone, fax and post orders from your myPOS account through any computer with an internet connection. You can also add a myPOS payment button to your website that affects single transaction, fixed amount payments.

MadKudu is a sales tool that leverages analytics to drive sales functions, such as lead accumulation and scoring. With niche capabilities, sales managers and reps can consistently share high quality leads with their teammates. Users can even optimize their marketing efforts to generate more leads, like managing Facebook Advertising spends to boost ROIs by up to 700%. This is achieved by training the Facebook AI with predicted lead values, bidding on high value leads, and bringing down the costs of good leads. This aligns marketing with value rather than minimizing the ad spend. And with advanced Lead Scoring, reps can have a complete view of customers. They can identify their best leads by accessing in-app behavioural and demographic data. This enables them to narrow down the leads to the ones who are ready to buy or upsell/cross-sell to. With MadKudu Fastlane, users can generate up to 2 times more qualified sales calls by qualifying leads in real-time.

Canny serves as an intelligent feedback management platform designed to enhance product decision-making process by consolidating, assessing, organizing, and collecting product feedback in a centralized location. This platform facilitates the collection, evaluation, and organization of user comments and feature requests in an efficient customer feedback system. Canny empowers users to identify frequently requested features, filter feedback based on sections and impact, and establish use cases upfront. The platform allows to prioritize feedback, integrate it into roadmap, and seamlessly connect with project management systems like Jira. Customer can gather insights from clients and colleagues, automatically linking feedback to current user accounts. Privacy options are available for users to control access to their boards. Manual client additions enable tracking of feedback and maintaining a comprehensive view during private team discussions. Furthermore, the platform provides tools for monitoring feature impact on financial aspects, and can utilize sorting and filtering options for customer comments to inform better product decisions.