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Description | Zipwhip helps businesses communicate with their customers using simple texts. The software allows users to message their existing business phone numbers, integrate with applications they use daily, and send and receive texts on their mobile or computer devices. It provides several features such as in-built personalization, Emojis, customized signatures, group messaging, and MMS to accomplish more work in less time. Users can also create reusable templates to quickly send standard messages repeatedly with simple text templates. It also has a scheduling feature to avoid last-minute scrambles by scheduling texts like billing reminders and appointments. Users can also create auto-replies to ensure their customers always get a response, even when they text them outside of business hours. It also helps in recruiting by connecting users with candidates discreetly. Users can send interview reminders and request for availability of documents. Zipwhip can also be used for marketing by creating events, sales, campaigns, improving engagement, and generating revenue through text marketing. Businesses can track, analyze, and optimize their performance using easy-to-read reports. Read more | MessageBird is an omnichannel cloud communication software that helps enterprises to get connected with their global customers via multiple channels such as Voice, WhatsApp, Live Chat, and more. The platform enables business owners to provide seamless customer support across different messaging channels. Further, users can also depend on the particular to create advanced communication processes that ensure higher customer engagement rates along with faster interactions, without writing any kind of codes. MessageBird lets organizations provide programmatic communications on a large scale. They can buy and use phone numbers, verify users, and manage contacts via REST APIs. Moreover, service providers can leverage the platform to access various communication channel that their customers love to use or are comfortable with. Detailed reports let users track their business growth and make real-time decisions as well. They get to identify the most active channel, monitor ticket wise handling times besides measuring SLA related performances. Read more |
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Seamless Integrations with other applications, Ease of Use, Improved Communication Efficiency, Business Text Messaging from Landline Number Occasional System Glitches/Delays, Limited Group Text Size, Mobile App Functionality Issues, Lack of Search Functionality |
Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Comprehensive API Documentation Occasional Technical Issues, Confusing Pricing Structure, Limited Account Management Features, Unclear Number Registration Process |
Review Summary |
Overall, Zipwhip is praised for its ease of use, reliability, and excellent customer support. Users appreciate the intuitive interface, quick setup, and seamless integration with various business tools. The ability to send and receive text messages from a business number on personal devices is seen as a major convenience. However, some users have reported occasional glitches and issues with message delivery, as well as limitations in customization options and reporting capabilities. Additionally, concerns have been raised regarding pricing transparency and the lack of a free trial. |
MessageBird garners praise for its ease of use, reliability, and customer support. Users commend its intuitive interface, straightforward setup process, and the wide range of communication channels it offers. The platform's stability and uptime are consistently lauded, with users highlighting its dependability for critical business communications. Moreover, MessageBird's customer support team is frequently praised for its responsiveness, helpfulness, and willingness to go the extra mile. These positive sentiments are reflected in high user satisfaction ratings across multiple review platforms. |
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AI-Generated from the text of User Reviews
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Economy $35.00 $35.00 per month Business $100.00 $100.00 per month Enterprise Custom |
General Custom SMS Custom Voice Custom Essentials (WhatsApp) $50.00 $50.00 per month Pro (WhatsApp) $150.00 $150.00 per month Enterprise (WhatsApp) Custom |
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Company Details | Located in: Seattle, Washington Founded in: 2007 | Located in: Amsterdam, The Netherlands |
Contact Details |
+1 855-947-9447 https://www.zipwhip.com/ |
Not available https://www.messagebird.com/ |
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