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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zingtree logo
Call Center Software

4.4 94 user ratings

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MagneticOne Mobile Call Tracker logo
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Overview

Description Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. Read more Call Tracker is a smartphone software that transfers information about incoming and outgoing calls into CRM systems. If you make a lot of calls every day as part of your business, this is just what you need. All call data can be stored in one place the CRM system.The programme allows users to keep track of the length and number of calls they make to each contact, add comments and audio notes to the call log, and define call monitoring rules. It also allows you to work with specific Contacts or Leads, allowing you to create and amend information, assign tasks, and plan meetings, among other things.Some of the interesting features of MagneticOne Mobile Call Tracker are, calls are sent from your call log to CRM. Make a schedule for calls, tasks, and deals, and set a reminder for them. Save calls immediately after you hang up or at any time thereafter. Create your own call tracking rules to make the procedure more convenient and efficient. Add text and voice notes to make sure you don't forget anything crucial. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $3.99. Offers Free-forever plan.
SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    75%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

Features

Total Features
2 Features
2 Features
Common Features for All
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Inbound Call Center Allows you to receive an incoming call from customers
    Outbound Call Center Allows your agent to make outgoing calls
    Queue Management (Calls) Allows you to control call queues and distributes call equally
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Inbound Call Center Allows you to receive an incoming call from customers
    Outbound Call Center Allows your agent to make outgoing calls
    Queue Management (Calls) Allows you to control call queues and distributes call equally

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • SaaS/Web/Cloud
  • Mobile - Android
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.4/5 94 user ratings
Not Available
Ratings Distribution
  • Excellent

    52.4%
  • Very Good

    38.9%
  • Average

    7.6%
  • Poor

    1.1%
  • Terrible

    0%
Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $8.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $3.99. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Starter $8.00 $8.00 per month

Professional $39.00 $39.00 per month

Business $79.00 $79.00 per month

Corporate $239.00 $239.00 per month

Enterprise Custom

Trial Free

Professional Plan $34.99 $34.99 per year

Starter Plan $3.99 $3.99 per month

Basic Plan $10.99 $10.99

Advanced Plan $19.99 $19.99

 
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Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: United States

Not available

Contact Details

Not available

https://zingtree.com/application/call-center.php

Not available

https://calltracker.magneticonemobile.com/ct/

Social Media Handles

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