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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them triggered messages based on certain types of customer behavior. The analytics features allows you to monitor the volume of your chats, as well as how productive your agents are so you can make adjustments and improvements where necessary. Read more | Bleeper is a live chat tool for digital businesses that aim to boost the loyalty satisfaction and retention of their customers. With prompt live chat services, users can acquire more leads, increase their sales with more conversions, and extend real-time support to their customers. With the help of relevant conversations, chatbots automatically qualify leads and intelligently pass them onto the sales reps. They can even monitor the website of businesses round the clock to capture leads even post office hours. By instantly solving customer queries, extended solutions such as Chatbots also free up support teams to deal with complex support cases. Users can engage with all customers through a single and unified dashboard where they can even integrate other communication channels such as Twitter, Facebook Messenger, WhatsApp, and Email. Chatbots trigger automated support on the basis of pre-defined rules. Chat is then used to further improve the learning of chatbots. Read more |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 4 Highly Rated # 9 Most Popular |
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Total Features |
9 Features
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7 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Zendesk Chat, a popular customer service platform, garners mixed reviews across platforms. Users praise its ease of use, customizable features, and integration capabilities. However, some users express dissatisfaction with its pricing structure, occasional technical glitches, and limited reporting options. While users appreciate the platform's user-friendly interface and comprehensive features, they also highlight the need for improved reporting capabilities and more affordable pricing plans. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Sell Team $19.00 $25.00 per user / month Sell professional $49.00 $59.00 per user / month Sell Enterprise $99.00 $125.00 per user / month Sell Elite $199.00 $249.00 per user / month |
Free Free Early Startup $15.00 $15.00 per month Startup $25.00 $25.00 per month Early Stage $95.00 $95.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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Videos |
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Company Details | Located in: San Francisco, California | Located in: Delaware, United States |
Contact Details |
888-670-4887 https://www.zendesk.com/chat/ |
Not available https://bleeper.io/ |
Social Media Handles |
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