Bitrix24 vs WORKetc Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bitrix24

Business Management Software

4 946 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WORKetc

Business Management Software

4.4 576 user ratings

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Overview

Description	Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. Read more	WORKetc is a cloud-based customer relationship management (CRM) software that includes integrated CRM, project management, invoicing, help desk, sales, and marketing management modules to meet the demands of businesses of all sizes. For enhanced customer visibility, WORKetc encourages collaboration between sales, support, project finance, and management teams. Customer information can be collected via live chat, Web forms, and email, and cases can be managed using configurable priority levels and statuses. From lead to sale to billing and support, the program manages the entire client lifecycle. Every action and conversation is recorded online, with capabilities such as the ability to search and filter customer activity history by keyword, activity, and employee engagement. Cloud services and Google apps for business can also be used to sync contacts. With company-wide billing, tracking overdue accounts, subscription billing, payment gateways, taxes, and discount management, the program keeps track of every chargeable event across the firm. WORKetc also provides accounting software integration, including Quickbooks, Xero, and CSV. Using WORKetc dismantle the obstacles that exist between sales, support, project management, and management teams. Every aspect of your company will be able to operate on the same platform. Read more
Pricing Options	Free Trial Not Available Starts at $43.0. Offers Free-forever plan.	Free Trial Available Starts at $78.0. Offers Custom plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 97% Momentum 68% Popularity 95%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 83% Momentum 64% Popularity 76%
SaaSworthy Awards	# 2 Most Worthy # 5 Fastest Growing	Not Available

Features

Total Features	14 Features	14 Features
Common Features for All	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 11 More - Show Less	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 11 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4/5 946 user ratings	4.4/5 576 user ratings
Ratings Distribution	Excellent 39.8% Very Good 35.8% Average 14.3% Poor 3.4% Terrible 6.7%	Excellent 51.4% Very Good 43.6% Average 2.6% Poor 2.3% Terrible 0.2%
Review Summary	Overall, users praise Bitrix24's user-friendly interface, customization options, and comprehensive features such as CRM, project management, and communication tools. The platform reportedly streamlines business processes and improves collaboration. However, users also mention occasional technical glitches, limited reporting capabilities, and a learning curve for new users. Some reviewers suggest improving customer support and documentation. Additionally, while Bitrix24 offers a generous free plan, some users express concerns about the pricing of advanced features and add-ons.	Worketc combines customer relationship management (CRM) and project management to provide a comprehensive business management solution suitable for small businesses and teams. Users appreciate the software's ease of use, customization options, and reporting capabilities. Reviewers also highlight Worketc's helpful customer support team and note that the software is affordable, especially for small businesses. However, some users mention occasional bugs and glitches, and a few reviewers express concerns about the lack of advanced features or integrations with other software. Overall, Worketc is a solid choice for small businesses seeking an easy-to-use and affordable CRM and project management tool.
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Pricing

Pricing Options	Free Trial Not Available Starts at $43.0. Offers Free-forever plan.	Free Trial Available Starts at $78.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free (Cloud) Free Basic (Cloud) $43.00 $61.00 per month Standard (Cloud) $87.00 $124.00 per month Professional (Cloud) $175.00 $249.00 per month Enterprise (Cloud) $325.00 $499.00 per month Business (On-Premise) $2,990.00 $2,990.00 One-Time Payment Enterprise (On-Premise) $24,990.00 $24,990.00 One-Time Payment	Starter $78.00 $78.00 per month Team $195.00 $195.00 per month Foundations $395.00 $395.00 per month Enterprise Custom
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Alternatives

	Zoho One 4.4 Based on 79 Ratings Bitrix24 Vs Zoho One Zoho Cliq 4.6 Based on 322 Ratings Bitrix24 Vs Zoho Cliq Zoho Connect 4.5 Based on 229 Ratings Bitrix24 Vs Zoho Connect ClickUp 4.7 Based on 5810 Ratings Bitrix24 Vs ClickUp Zoho Projects 4.2 Based on 1115 Ratings	StudioCloud 4.5 Based on 10 Ratings Insight Business Management 5 Based on 2 Ratings WORKetc Vs Insight Business Management MyBusiness CRM 5 Based on 8 Ratings WORKetc Vs MyBusiness CRM 1CRM 4.2 Based on 89 Ratings WORKetc Vs 1CRM BizPlus CRM 4 Based on 6 Ratings WORKetc Vs BizPlus CRM
	View All Bitrix24 Alternatives	View All WORKetc Alternatives