Qonvo vs WhosOn Comparison

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Qonvo

Live Chat Software

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WhosOn

Live Chat Software

4.3 3 user ratings

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Overview

Description	Qonvo is a live chat tool that allows businesses to have a conversation with every site visitor. It leverages the power of conversations to persuade and engage users in a meaningful way. The best part is that the Qonvo automated assistants can provide 24/7 support without a manual person handling it. Simply setup automation rules and teach the tool relevant skills to let users find what they want. Businesses can customise the chat window using their own branding and converse with users through text, images, structured cards, and embed files. Multiple team members can easily chat with a customer without sounding abrupt. This is made easier through the service desk which allows support executives to chat with customers in an user-friendly interface. Qonvo also supports conversations on mobile apps, making it easier for businesses to deploy it everywhere for their users expect chat support. Read more	WhosOn smart live chat software is designed to enhance the element of user satisfaction for your business with its proactive track, chat and engage approach. This means every time a visitor lands your website, you can greet them with a message and offer them more targeted, quality services. WhosOn features such as sentiment analysis and mood indicator software offer some relevant insights into user behaviour in real time. The smart suggest response feature helps speed up your response time to visitor queries. WhosOn also comes with a video chat feature that brings an element of interpersonal communication in customer support. WhosOn gives your customer service endeavours an extra edge needed to capture user attention. Read more
Pricing Options	Free Trial Not Available Starts at $79.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $33.0.
SW Score & Breakdown	74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 73% Reviews 60% Momentum 60% Popularity 68%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 70% Momentum 62% Popularity 69%
SaaSworthy Awards	Not Available	# 10 Fastest Growing

Features

Total Features	3 Features	9 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	Not Available	4.3/5 3 user ratings
Ratings Distribution	Not Available	Excellent 56% Very Good 28% Average 8% Poor 4% Terrible 4%
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Pricing

Pricing Options	Free Trial Not Available Starts at $79.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $33.0.
Pricing Plans Monthly Plans Annual Plans	Starter Free Unlimited $79.00 $79.00 per month Enterprise Custom	WhosOn cloud $33.00 $33.00 per user / month WhosOn on-premises $46.00 $46.00 per user / month WhosOn enterprise $46.00 $46.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	MyLiveChat 3.5 Based on 15 Ratings Qonvo Vs MyLiveChat LiveChat 4.6 Based on 2594 Ratings Qonvo Vs LiveChat Let's Connect Qonvo Vs Let's Connect Smartchat Qonvo Vs Smartchat ChatFlow247 5 Based on 1 Ratings Qonvo Vs ChatFlow247	Smartchat WhosOn Vs Smartchat LiveChat 4.6 Based on 2594 Ratings WhosOn Vs LiveChat LiveEngage 3.9 Based on 435 Ratings WhosOn Vs LiveEngage ChatFlow247 5 Based on 1 Ratings WhosOn Vs ChatFlow247 Zendesk Chat 4.5 Based on 541 Ratings WhosOn Vs Zendesk Chat
	View All Qonvo Alternatives	View All WhosOn Alternatives