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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Sponsored
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Freshchat
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Description | WebsiteAlive is customer support and happiness tool that enables both support and sales teams to intuitively connect with their customers. Customer support efforts can be easily scaled with the business of the users, eliminating the need for one-time investments. Users can customize the tool to sync it with the brand of their company with the ability to add a logo, colors, and more. There is absolutely no programming involved. All that the user has to do is simply copy a code snippet and paste it on his/her website. The agent logins can then be set up within minutes to accept chats. Following this, a dedicated chat widget appears on the website that customers can use to get in touch with the support teams. Other leading features of the tool include one-click call transfer, integration into social media, marketing, and email campaigns, and connecting with popular applications. Read more | Chatblazer is an all-in-one instant messaging solution for startups, small businesses, SMEs, and agencies. This Web-Based Instant Messaging Software features a simple UI and is simple to use. Chatblazer is compatible with Desktop, Mobile and delivers end-to-end solutions for Windows, IOS, Android, and MacOS operating systems. Admin Panel, Broadcast, File Upload, and Encryption are all features of Chatblazer Instant Messaging Software. It also helps with Automatic Transcription, Whiteboard Sharing, Widgets Tool, and the production of Slideshows. ChatBlazer is a robust chat application with a user-friendly interface for end users, moderators, administrators, and hosts. ChatBlazer is simple and easy to use, with member linking to existing databases, sign-on, and chat interoperability between desktops and mobile devices, among other features. Due to its patented software technology, ChatBlazer can meet all of their customers' specific chat software requirements and requests. ChatBlazer is compatible with mobile and smart devices, and it is fairly priced to guarantee that it is available to all users. It also includes a long range of integrations, ensuring that it will seamlessly integrate into any software environment. Read more | Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows. Read more |
Pricing Options |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 17 Fastest Growing # 10 Most Searched |
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# 1 Highly Rated # 8 Fastest Growing |
Total Features |
9 Features
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5 Features
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8 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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User-friendly Interface, Extensive Integrations, Efficient Customer Support, Effective Chatbot Functionality Occasional Software Glitches, Mobile App Limitations, Limited Customization Options, Inconsistent Support Response Times |
Review Summary |
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Freshchat is generally well-received by users, with many praising its ease of use, intuitive interface, and helpful features. It is particularly lauded for its live chat functionality, which allows businesses to engage with customers in real-time, and for its robust reporting and analytics capabilities, which provide valuable insights into customer interactions. Additionally, Freshchat's integration with other popular business tools, such as Salesforce and Zendesk, is seen as a major advantage. However, some users have reported occasional technical glitches and a lack of customization options, which could be improved in future versions of the software. Overall, Freshchat is a reliable and user-friendly customer service solution that is highly appreciated by businesses looking to enhance their customer engagement and provide real-time support. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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AliveChat $30.00 $30.00 per month AliveChat Plus $50.00 $50.00 per month Enterprise Custom |
ChatBlazer $80.00 $80.00 Pay As You Use |
Free (Messaging) Free Growth (Messaging) $15.00 $18.00 per user / month Pro (Messaging) $39.00 $47.00 per user / month Enterprise (Messaging) $69.00 $83.00 per user / month Growth Omnichannel $29.00 $35.00 per user / month Pro Omnichannel $59.00 $71.00 per user / month Enterprise Omnichannel $99.00 $119.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2564 Ratings |
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Screenshots |
+ 3 More
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+ 4 More
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Videos |
+ 1 More
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+ 4 More
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Company Details | Located in: Houston, TX 77027 | Located in: Singapore, Singapore | Located in: San Mateo, CA |
Contact Details |
1-888-696-4513 https://www.websitealive.com/ |
+65 6280 8489 http://chatblazer.com/ |
+1 650 513 0514 https://www.freshworks.com/live-chat-software/ |
Social Media Handles |
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