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JivoChat logo

JivoChat

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WebGreeter logo
Live Chat Software

4.8 37 user ratings

Start Free Trial

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatFlow247 logo
Live Chat Software

5 1 user ratings

Start Free Trial

Overview

Description WebGreeter is software that helps enterprises to indulge in live chatting with minimum glitches and a smooth visitor experience. It offers live chatting services to over ten industries in 8 different time zones irrespective of their sizes. The solutions provided by the software are customisable and easy to use. Through WebGreeter, organisations are increasing their conversation rates online. It enriches the experience of clients by delivering an enhanced client experience. The software is operated by highly skilled professionals so getting solutions to problems is a matter of minutes. Further, it is a BI-driven software that helps its clients to better understand the customers’ needs. By opting for this software one can get a fully responsive CRM integration. Besides, one can get cross-platform support 24*7 through this platform. The software also includes social media integration services that help understand clients in an improved way. It also tracks the behaviour of the visitors to understand their requisitions. It assures immediate service provision to the visitors of its clients. Read more ChatFlow247 software is a platform used to convert more visitors for business. The software offers tools to deliver leads directly to your email and close more deals effectively. The conversational marketing used to respond and interact with your customers to optimize better experiences. It integrates with your CRM and Help Desk like Salesforce, Jira Core, and more. Marketers, Small and Medium companies make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $20.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    64%
  • Momentum
    61%
  • Popularity
    77%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    64%
  • Momentum
    60%
  • Popularity
    67%

Features

Total Features
7 Features
8 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Call Me Option Allows your visitors to speak to your agents directly over the phone
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.8/5 37 user ratings
    5/5 1 user ratings
    Ratings Distribution
    • Excellent

      81.6%
    • Very Good

      15.8%
    • Average

      0%
    • Poor

      2.6%
    • Terrible

      0%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $20.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $99.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Classic $20.00 $20.00 per user / month

    Deluxe $30.00 $30.00 per user / month

    Power $50.00 $50.00 per user / month

    Premium Custom

    Free Free

    Basic $99.00 $99.00 per month

    Pro $199.00 $199.00 per month

    Premium $299.00 $299.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots WebGreeter screenshot
    + 3 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: Chicago, IL - 60611 Located in: Lewes, Delaware
    Contact Details

    +1 312-546-4114

    https://www.liveadmins.com/wg-live-chat-software/

    +1 (302) 648 5550

    https://chatflow247.com/

    Social Media Handles

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