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Overview

Description WATI is the ultimate WhatsApp Web CRM solution that works wonders for any business. It helps users to manage their contacts, start conversations, and also collaborate on customer engagements through WhatsApp. One can easily reach out to over 2 billion users via WhatsApp and make them customers. Right from helping to apply for a business account to linking it up with WhatsApp Business API and getting the tools ready to run the business, WATI does it all. With the all-in-one inbox for WhatsApp, users can collaborate with teams and enable team members to view, assign, and even respond to every client. One can also use pre-canned answers to respond quickly and consistently. It allows users to easily manage all subscribers, send personalized templates, apply filters, get appointment reminders, payment updates, and much more. Using the tool, one can communicate with customers easily and also send them messages or manage their contacts smoothly and systematically. Read more Gallabox is a marketing software that allows the user to enjoy a workspace where all the team members can access a single collaborative dashboard combining messaging platforms like WhatsApp, e-mail, live chat, as well as email, and helps them take action based on their conversations. What makes it even better is that it is designed for both desktop and mobile and works across operating systems like Android and iOS. It is also designed to work with a new ecosystem and provides two-way integration with leading CRM software and other applications, as long as the integration is permitted. Moreover, its 3-way pricing model is based on different plans and is loaded with features like contact management, WhatsApp broadcast, advanced analytics, customised chatbot, private notes and mentions among others. With additional nominal charges, it also provides WhatsApp template messages to reduce contact time and support costs. They provide easy upgrade options, and the billing is based on the number of days the organisation has used a plan so far. The app then notifies them about their usage, prompting them to upgrade if they exceed the threshold for that plan. Read more
Pricing Options
  • Free Trial Available
  • Starts at $40.0.
  • Free Trial Available
  • Gallabox Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

Pros & Cons
  • All-in-one inbox for WhatsApp
  • Collaboration with teams
  • Pre-canned answers for quick responses
  • Easy management of subscribers
  • Personalized templates and filters
  • Limited features compared to more comprehensive CRM solutions
  • May require additional integrations for advanced functionality
  • Collaborative dashboard for messaging platforms
  • Two-way integration with leading CRM software
  • Customizable chatbot and private notes
  • Easy upgrade options and usage-based billing
  • Support for WhatsApp template messages
  • May require additional charges for advanced features
  • Limited analytics and reporting capabilities compared to dedicated marketing automation platforms
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $40.0.
  • Free Trial Available
  • Gallabox Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Premium $40.00 $49.00 per month

Growth Others

Scale Others

PRO Others

Enterprise Custom

 
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View Detailed Pricing

Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Hong Kong, Sheung Wan Located in: Chennai, India
Contact Details

Not available

https://www.wati.io/

+91 78258 77730

https://gallabox.com/

Social Media Handles

FAQs

What are the key differences between WATI and Gallabox?

WATI is a WhatsApp Web CRM solution, while Gallabox is a conversational marketing software that combines messaging platforms like WhatsApp, email, and live chat.

What are the alternatives to WATI?

The top alternatives to WATI are Gallabox, AiSensy, BusinessOnBot, ManyChat, and 360dialog.

Which SaaS products can Gallabox integrate with?

Gallabox integrates with Bikayi, Wix, monday.com, StoreHippo, Cashfree Payments, OpenCart, Razorpay, Google Sheets, WooCommerce, HubSpot CRM, Shiprocket, Teleduce, Zapier, Shopify, Airtable, and Bigin by Zoho CRM.

Which product is better for managing customer interactions?

Both WATI and Gallabox offer features for managing customer interactions, but Gallabox has a wider range of features, including contact management, WhatsApp broadcast, advanced analytics, and customized chatbots.

How do the pricing models of these products differ?

WATI offers a single pricing plan, while Gallabox has a 3-way pricing model based on different plans with varying features.

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