Compare WATI vs ManyChat

Summary

WATI is the ultimate WhatsApp Web CRM solution that works wonders for any business. It helps users to manage their contacts, start conversations, and also collaborate on customer engagements through WhatsApp. One can easily reach out to over 2 billion users via WhatsApp and make them customers. Right from helping to apply for a business account to linking it up with WhatsApp Business API and getting the tools ready to run the business, WATI does it all. With the all-in-one inbox for WhatsApp, users can collaborate with teams and enable team members to view, assign, and even respond to every client. One can also use pre-canned answers to respond quickly and consistently. It allows users to easily manage all subscribers, send personalized templates, apply filters, get appointment reminders, payment updates, and much more. Using the tool, one can communicate with customers easily and also send them messages or manage their contacts smoothly and systematically. ..show more

ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements. ..show more

A CRM software built with intuitive interfaces, clean layouts and a simple user experience to help you manage your customer relations efficiently. An easy to customise software, Pipedrive CRM serves you the way you want to, according to your needs. The software is built around sales pipeline monitoring methodology, which offers a quality visual interface prompting users you to take appropriate action, stay organised and monitor challenging sales process. The email integration feature connects automatically to the contacts and displays everything that’s happening with a particular prospect at one place. ..show more

Customer relationship management (CRM) can be summarised at its most basic level as the activity of managing contacts with customers and potential customers in order to boost sales and customer satisfaction. It also has the impact of improving the company's customer and market reputation. Companies used spreadsheets and lists to manage this process a few decades ago. CRM technology began to evolve in the early 1980s, with the advent of database marketing and the first contact management system. Without any development expertise, you can easily customise your CRM to work for you. You can edit deal stages, add as many columns as you like, manage many pipelines at the same time, and more. Integrate your email to communicate with your connections more effectively. Save time by automatically logging sent emails, keeping track of conversations, and using custom email templates. Receive automatic notifications when a lead opens or responds to an email so you can follow up at the appropriate moment. ..show more

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• Google Sheets
• ActiveCampaign
• Shopify
• Zapier
• MailChimp

• Google Drive

• MailChimp

Top alternatives to WATI

SleekFlow

ManyChat

Gupshup

Twilio Flex

AiSensy

Top alternatives to ManyChat

BotStar

Intercom

Landbot

Google Cloud Dialogflow

Tidio Chat