Home/CRM Software/WATI vs ManyChatUpdated on: January 27, 2023

Compare WATI vs ManyChat

81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Remove
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

WATI is the ultimate WhatsApp Web CRM solution that works wonders for any business. It helps users to manage their contacts, start conversations, and also collaborate on customer engagements through WhatsApp. One can easily reach out to over 2 billion users via WhatsApp and make them customers. Right from helping to apply for a business account to linking it up with WhatsApp Business API and getting the tools ready to run the business, WATI does it all. With the all-in-one inbox for WhatsApp, users can collaborate with teams and enable team members to view, assign, and even respond to every client. One can also use pre-canned answers to respond quickly and consistently. It allows users to easily manage all subscribers, send personalized templates, apply filters, get appointment reminders, payment updates, and much more. Using the tool, one can communicate with customers easily and also send them messages or manage their contacts smoothly and systematically. ..show more

ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements. ..show more

A CRM software built with intuitive interfaces, clean layouts and a simple user experience to help you manage your customer relations efficiently. An easy to customise software, Pipedrive CRM serves you the way you want to, according to your needs. The software is built around sales pipeline monitoring methodology, which offers a quality visual interface prompting users you to take appropriate action, stay organised and monitor challenging sales process. The email integration feature connects automatically to the contacts and displays everything that’s happening with a particular prospect at one place. ..show more

Customer relationship management (CRM) can be summarised at its most basic level as the activity of managing contacts with customers and potential customers in order to boost sales and customer satisfaction. It also has the impact of improving the company's customer and market reputation. Companies used spreadsheets and lists to manage this process a few decades ago. CRM technology began to evolve in the early 1980s, with the advent of database marketing and the first contact management system. Without any development expertise, you can easily customise your CRM to work for you. You can edit deal stages, add as many columns as you like, manage many pipelines at the same time, and more. Integrate your email to communicate with your connections more effectively. Save time by automatically logging sent emails, keeping track of conversations, and using custom email templates. Receive automatic notifications when a lead opens or responds to an email so you can follow up at the appropriate moment. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Hong Kong, Sheung Wan

San Francisco, California

New York, New York

Tel Aviv, Israel

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Premium
$49 /Month

Features

  • Contact management
  • Broadcast Messages
  • chatbot Builder
  • 5 Agents Included
  • Additional Agent: $30 per agent per month billed monthly / $25 per agent per month billed yearly
  • API access
  • Free 10 GB storage
  • Free 15000 customer per month, 50000 customers per year
  • Support messages per month
  • $0/005 per message after a free limit
View Price Page
Free
Free

Features

  • Unlimited Subscribers
  • Basic Quick Start Templates
  • Two Drip Sequences
  • Audience Segmentation (10 Tags)
  • Four Growth Tools
  • Visual Flow Builder
  • Rich Media Conversations
  • Unlimited Broadcasts
  • Landing Pages & Web Widgets
Pro
$10 /Month

Features

  • 500 Subscribers
  • Includes features of Free plan, plus
  • Advanced Quick Start Templates
  • Unlimited Drip Sequences
  • Unlimited Audience Segmentation
  • Unlimited Growth Tools
  • Collect Subscriber Data (Email, Phone #, etc.)
  • Connect ManyChat to Facebook Ads
  • Sponsored Messages
  • A/B Testing
  • Advanced Automation
  • Integrations with CRM, Email Marketing, and more
  • Buy Buttons
  • Email Marketing
  • 50 Free SMS

Pricing varies based on the number of subscribers

View Price Page
Essential
$15 /User/Month

Features

  • Lead, deal, calendar and pipeline management
  • Simple data import and easy customization
  • 24/7 support and 275+ integrations
Advanced
$29 /User/Month

Features

  • Lead, deal, calendar and pipeline management
  • Simple data import and easy customization
  • 24/7 support and 275+ integrations
  • Full email sync with templates and scheduling
  • Group emailing plus open and click tracking
  • Workflow builder with triggered automations
Professional
$59 /User/Month

Features

  • Lead, deal, calendar and pipeline management
  • Simple data import and easy customization
  • 24/7 support and 275+ integrations
  • Full email sync with templates and scheduling
  • Group emailing plus open and click tracking
  • Workflow builder with triggered automations
  • One-click calling and call tracking
  • Create, manage and e-sign documents and contracts
  • Revenue projections, forecasts and enhanced custom reporting
Enterprise
$119 /User/Month

Features

  • Lead, deal, calendar and pipeline management
  • Simple data import and easy customization
  • 24/7 support and 275+ integrations
  • Full email sync with templates and scheduling
  • Group emailing plus open and click tracking
  • Workflow builder with triggered automations
  • One-click calling and call tracking
  • Create, manage and e-sign documents and contracts
  • Revenue projections, forecasts and enhanced custom reporting
  • Unlimited user permission and visibility settings
  • Additional and heightened security preferences
  • Implementation program and phone support
  • No feature usage limits
View Price Page
Individual CRM
Free

Upto 2 seats

Store and visualize your own contacts

Features

  • Up to 2 team members
  • Up to 1,000 contacts
  • Web forms to capture leads
Basic CRM
$12.5 /User/Month

For 3 Seats

  • $30 per Month billed Yearly
  • $37.5 per Month billed Mothly

Organize all your team’s leads, contacts, & deals

Features

  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board

Based upon the Number of Seats, the pricing plan varies.

Standard CRM
$17 /User/Month

For 3 Seats

  • $42 per Month billed Yearly
  • $51 per Month billed Monthly

Automate sales processes and streamline communication

Features

  • Advanced account, contact, & deal management
  • 2-way email integration with Gmail and Outlook
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Custom CRM automations (250 actions per month)
  • Custom CRM integrations (250 actions per month)
  • Create a dashboard that combines 5 boards

Based upon the Number of Seats, the pricing plan varies.

Pro CRM
$30 /User/Month

For 3 Seats

  • $72 per Month billed Yearly
  • $90 per Month billed Monthly

Gain insights into your entire sales cycle and forecasting

Features

  • Sales forecasting
  • Email tracking & automations
  • Google Calendar sync
  • Sales analytics
  • Customizable email signatures
  • Custom CRM automations (25,000 actions per month)
  • Custom CRM integrations (25,000 actions per month)
  • Create a dashboard that combines 10 boards

Based upon the Number of Seats, the pricing plan varies.

Enterprise CRM
Custom

Manage pre- to post-sales with enterprise-level features

Features

  • Lead scoring
  • Team goals
  • Advanced analytics (dashboards up to 50 boards)
  • Account management
  • Documents for sales
  • Enterprise-scale automations & integrations
  • Enterprise-grade security & governance
  • Multi-level permissions
  • HIPAA Compliance
View Price Page

SCREENSHOTS

WATI Screenshots
View 2 screenshot(s)
ManyChat Screenshots
View 3 screenshot(s)
Pipedrive Screenshots
View 4 screenshot(s)
monday sales CRM by monday.com Screenshots
View 3 screenshot(s)

INTEGRATIONS

    NA
  • Google Sheets
  • ActiveCampaign
  • Shopify
  • Zapier
  • MailChimp
  • Google Drive
  • MailChimp

ALTERNATIVES

Top alternatives to WATI

SleekFlow
SleekFlow
ManyChat
ManyChat
Gupshup
Gupshup
Twilio Flex
Twilio Flex
AiSensy
AiSensy

Top alternatives to ManyChat

BotStar
BotStar
Intercom
Intercom
Landbot
Landbot
Google Cloud Dialogflow
Google Cloud Dialogflow
Tidio Chat
Tidio Chat