|
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support. Read more | Messagely is an intuitive customer support software and messaging platform, helping online businesses drive growth. It also facilitates real-time integration with external platforms like Stripe, Slack, Google Analytics, Calendly, Outlook, Zapier, Zoom, Eloqua, LinkedIn, Marketo, Outreach, BriteVerify, Pipedrive, Google Calendar, Salesforce and Hubspot. Further, Messagely with its inbuilt feature suite helps users set up live chatbots within seconds and enhance lead conversion rates in no time. Businesses can also reach out to individual clients over SMS, emails and push notifications besides converting signups into regular paying accounts. A shared inbox powers up Messagely’s customer support portal, helping users keep track of agent-specific communications as per need. Thus providing adequate follow-ups and real-time resolutions of generated problems. The codeless platform features a customisable user interface, backed by an adequately served knowledge base that is available for offline use. The integrated product suite includes live chat view, business messenger, chatbots, live contact view and more. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
6 Features
|
7 Features
|
Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Startup $14.14 $14.14 per month Advanced $56.54 $56.54 per user / month Enterprise Custom |
Basic $29.00 $29.00 per month Plus $49.00 $49.00 per month PRO $79.00 $79.00 per month |
View Detailed Pricing
|
View Detailed Pricing
|
LiveAgent
4.7 Based on 2506 Ratings |
|
|
Videos | Not Available |
+ 2 More
|
Company Details | Located in: Berlin, Germany | Located in: Walnut, California |
Contact Details |
Not available https://www.vicodo.com/ |
Not available https://www.messagely.com/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.