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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss. Read more | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more |
Pricing Options |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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6 Features
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Common Features for All |
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Not Available
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Individual Custom Enterprise Custom |
Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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Not Available |
Videos |
+ 1 More
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Not Available |
Company Details | Located in: San Francisco, California Founded in: 2007 | Located in: New York, NY |
Contact Details |
+1 888-877-1882 http://www.usertesting.com/ |
(720) 408-5363 https://cohere.so/ |
Social Media Handles |
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Not available |
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