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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro logo
POS Software

4 648 user ratings

View Details

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Katalyst POS logo
View Details
Featured

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GoDaddy POS logo

GoDaddy POS

POS Software

4.4 26 user ratings

Visit Website
Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Helcim logo

Helcim

Omnichannel Commerce Software

3.9 395 user ratings

Visit Website

Overview

Description TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more Katalyst POS includes all guest-facing features that restaurant owners and operators rely on to efficiently run your business in the modern restaurant and hospitality era. iPad-based, cloud point-of-sale designed to enhance employee efficiency and decrease restaurant costs. The power of table management, natively infused into your Point of Sale. Streamline reservations, waitlist, call-ahead seating, guest SMS texting, and unlimited floor plans and revenue centers. Invite guests into your custom loyalty program where they can receive loyalty points, discounts, and earn reward milestones and giveaways. Read more GoDaddy Smart Terminal is a powerhouse Point of Sale (POS) solution designed to simplify and enhance the checkout experience for businesses. Its intuitive interface ensures quick, error-free transactions, helping reduce wait times and boosting customer satisfaction. With seamless access to product images, a favorites list for frequently used items, and pre-set tax and discount features, everything required for a smooth checkout is right at the fingertips. Not only does it streamline customer interactions, but it also keeps the inventory in check with real-time stock updates and low stock alerts available through the Point of Sale Plus plan. GoDaddy’s POS system seamlessly syncs with their Online Store, enabling businesses to manage sales, inventory, and orders across multiple platforms effortlessly. From processing refunds to offering flexible payment methods like Apple Pay, Google Pay, and split payments, this POS adapts to meet the business’s needs. Add in advanced reporting capabilities powered by AI and have got a tool that transforms sales data into actionable insights. Whether managing inventory on the go or providing in-person, online, or pick-up options, the GoDaddy Smart Terminal ensures to meet the business stays efficient, flexible, and customer-focused. Read more Helcim makes debit and credit card processing for your business. The Helcim Card Reader is EMV and NFC enabled and get real-time transaction data to improve customer experience. Collect funds directly from customers' bank accounts for better cash flow and revenue predictability for business. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $69.0.
  • Free Trial Not Available
  • Free Trial Available
  • Starts at $28.99.
  • Free Trial Not Available
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    69%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    60%
  • Momentum
    66%
  • Popularity
    64%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    91%
  • Momentum
    64%
  • Popularity
    64%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    71%
  • Popularity
    79%
SaaSworthy Awards # 2 Highly Rated # 5 Fastest Growing
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Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4/5 648 user ratings
Not Available
4.4/5 26 user ratings
3.9/5 395 user ratings
Rating Distribution
  • Excellent

    55.7%
  • Very Good

    21%
  • Average

    3.5%
  • Poor

    4.2%
  • Terrible

    15.6%
Not Available
  • Excellent

    73.1%
  • Very Good

    11.5%
  • Average

    7.7%
  • Poor

    0%
  • Terrible

    7.7%
  • Excellent

    66.8%
  • Very Good

    4.3%
  • Average

    3.8%
  • Poor

    1.8%
  • Terrible

    23.3%
User Sentiments

    Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering

    System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues

    Not Available
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Review Summary

TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.

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  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $69.0.
  • Free Trial Not Available
  • Free Trial Available
  • Starts at $28.99.
  • Free Trial Not Available
Pricing Plans
Monthly Plans Annual Plans

TouchBistro $69.00 $69.00 per month

Katalyst POS Others

Point of Sale Plus $28.99 $28.99 per month

Smart Terminal $499.00 $499.00

Smart Terminal Flex $299.00 $299.00

In-Person Others

Keyed and Online Others

 
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Screenshots & Videos

Screenshots Settings
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Loyalty Member Details Inventory Management
+ 1 More
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Videos Video Thumbnail
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Vendor information

Company Details Located in: New York, New York Founded in: 2011 Located in: Boston, Massachusetts Located in: Tempe, Arizona Located in: Calgary, Alberta Founded in: 2006
Contact Details

+1 888-342-0131

https://www.touchbistro.com/

Not available

https://www.katalystos.com/

+1 866-463-2339

https://www.godaddy.com/payments/point-of-sale/software

+1 (877) 643-5246

https://www.helcim.com/

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