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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Talkwalker is an intuitive consumer intelligence acceleration platform suitable for industries like luxury, media, sports and entertainment, finance, consumer goods, automotive and mobility, professional services, hospitality and travel along with beauty and fashion. Companies also depend on the particular software with campaign strategy, trend analysis, brand management, competitive intelligence, customer experience and content marketing. Its intuitive product suite covers metrics like customer intelligence, social intelligence and market intelligence simultaneously. Talkwalker’s inbuilt metrics help with meaningful KPIs and performance improvements on the go. It covers departments like website traffic, consumer sentiments, readership, message pull-through rate and more. Also, businesses can streamline beautiful campaigns and monitor real-time performance on the go. Managers get to divide the audience base into segments and craft meaningful messages accordingly. With Talkwalker, finding out the best channels to promote business-centric messages and trending stories is quite a hassle-free task to indulge in. Read more Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    69%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    68%
  • Momentum
    64%
  • Popularity
    65%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 306 user ratings
1.4/5 18 user ratings
Rating Distribution
  • Excellent

    56.2%
  • Very Good

    40.5%
  • Average

    1%
  • Poor

    1.3%
  • Terrible

    1%
  • Excellent

    5.6%
  • Very Good

    0%
  • Average

    5.6%
  • Poor

    5.6%
  • Terrible

    83.3%
User Sentiments

    Robust Reporting & Analytics, User Friendly Interface, Excellent Customer Support, Advanced Customization Options

    Inaccurate Sentiment Analysis, Limited Social Media Data Coverage, Slow Platform Performance, Steep Learning Curve

    User-friendly interface, Customizable dashboards, Powerful Query Builder, Extensive Data Coverage

    Inaccurate sentiment analysis, Limited Facebook Data, Slow loading times, Complex query setup

Review Summary

Overall, Talkwalker is highly praised for its user-friendly interface, robust data analysis capabilities, and excellent customer support. Users appreciate its intuitive dashboard for monitoring brand performance, comprehensive reports for in-depth insights, and real-time alerts for timely response to online conversations. The platform's ability to track competitors, identify influencers, and measure campaign effectiveness is also well-received. However, some users have expressed concerns about the occasional glitches and limited customization options, suggesting room for improvement in stability and flexibility.

Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Listening Custom

Analyze Custom

Business Custom

Premium Custom

Brandwatch Custom

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Social Listening
+ 3 More
Data Scrubber Panel
+ 1 More
Videos Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Founded in: 2009 Located in: New York, New York
Contact Details

+ 1 415 805 7240

https://www.talkwalker.com/

+1 212 229 2240

https://www.brandwatch.com/products/consumer-research/

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