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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TalkLift logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sirena logo
Live Chat Software

3.9 25 user ratings

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Overview

Description TalkLift helps you better engage with consumers so you can convert more leads into sales. TalkLift collects the details of customers every time they interact with your business, so you can follow up on the leads. You can also use TalkLift’s chatbot to automate interactions with your customers and ensure you are always available to engage with them, even outside of normal business hours. TalkLift helps you segment your customers according to their preferences, habits, and behavior so you can send them more relevant marketing communications. It allows you to set reminders so you remember to follow up on leads. You can also use the software to run surveys and collect data on social media, which you can then use to help improve your communications and product. In terms of better and more efficient communication with customers, you can send bulk marketing campaigns messages through Facebook Messenger and SMS. Read more Sirena is a Zenvia Company, a WhatsApp official BSP (Business Solutions Provider). They develop technology that simplifies communication between businesses and customers. Whether the clients reach through your site, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $99.0.
SW Score & Breakdown

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    74%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    70%
  • Momentum
    64%
  • Popularity
    75%

Features

Total Features
2 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    3.9/5 25 user ratings
    Ratings Distribution
    Not Available
    • Excellent

      44%
    • Very Good

      24%
    • Average

      20%
    • Poor

      0%
    • Terrible

      12%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $29.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $99.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Grow $29.00 $29.00 per month

    Standard $49.00 $49.00 per month

    Premium $99.00 $99.00 per month

    Enterprise Custom

    Basic $99.00 $99.00 per month

    Pro $299.00 $299.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots TalkLift Screenshot
    + 4 More
    Not Available
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Nairobi, Kenya Located in: San Francisco, California
    Contact Details

    Not available

    https://talklift.com/

    Not available

    https://www.sirena.app/en-us/apps-marketplace/whatsapp-buttons/

    Social Media Handles

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