Figma |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. Read more | Suzy is an on-demand insights generation platform that business owners can use to execute real-time market research. It helps them to receive quality on-demand insights from a network of verified and screened consumers without taking help from third-party resources to buy responses. Organizations can execute agile market research using this platform without making any compromise in quality. They also get to deliver breakthrough products, services, and experiences to individual customers or clients from time to time. Alongside gathering insights from real customers, Suzy also offers relevant help with concept testing, product development, consumer profiling, and competitive analysis. From offering relevant support for DIY requirements to something more than that, the software is always ready to help users as per their needs. Additionally, integrated security features within the particular, offers accurate protection of users’ data. Features like anonymous functionality along with core design turns the platform into enterprise-class software. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 3 Most Worthy # 5 Fastest Growing |
Not Available
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| Total Features |
9 Features
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4 Features
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| Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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| Review Summary |
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Users praise Suzy's user-friendly interface and comprehensive data, which enables them to make informed decisions. They appreciate the ability to compare different products and services side-by-side, saving them time and effort. Additionally, users find the platform's customer support responsive and helpful. However, some users have encountered occasional glitches and delays when accessing the platform, and a few have expressed concerns about the accuracy of some vendor information. Overall, Suzy receives positive feedback for its ease of use, valuable insights, and reliable customer service. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Team $99.00 $99.00 per month Insights Hub $229.00 $229.00 per month Enterprise Custom |
Suzy Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
+ 4 More
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+ 2 More
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| Company Details | Located in: Palo Alto, California Founded in: 2013 | Located in: New York, New York |
| Contact Details |
Not available https://lookback.io/ |
Not available https://suzy.com/ |
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