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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lookback logo
UX Software

3.9 42 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. Read more UX Metrics software is a platform used to gain insights based on qualitative data. The software offers tools to customize models with logo and drag and drop nodes to create tree in minutes. Create tasks for your participants and set correct nodes to visualize study results. Collaborate with teams to share reports with your team or clients. UX Designers, Product Managers, make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $99.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    81%
  • Momentum
    62%
  • Popularity
    82%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    73%
  • Momentum
    60%
  • Popularity
    60%
SaaSworthy Awards # 3 Most Worthy # 5 Fastest Growing
Not Available

Features

Total Features
9 Features
7 Features
Common Features for All
    For Mobile Allows the application to run on mobile apps
    For Websites Allows the application to run on websites
    Heatmaps Heatmaps show where users have clicked on a page
    Prototyping Helps increasing product design efficiency and enhances accuracy
    Screen Activity Recording Allows recording every screen action during the user's session
    Unmoderated Testing Helps conducting tests on fairly functional websites
    Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
    User Journeys Helps to measure the overall experience the user had while interacting with the system
    User Research Helps to study user behavior through task analysis and feedback methods
  • + 6 More - Show Less
    • For Mobile Allows the application to run on mobile apps
      For Websites Allows the application to run on websites
      Heatmaps Heatmaps show where users have clicked on a page
      Prototyping Helps increasing product design efficiency and enhances accuracy
      Screen Activity Recording Allows recording every screen action during the user's session
      Unmoderated Testing Helps conducting tests on fairly functional websites
      Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
      User Journeys Helps to measure the overall experience the user had while interacting with the system
      User Research Helps to study user behavior through task analysis and feedback methods
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    3.9/5 42 user ratings
    Not Available
    Rating Distribution
    • Excellent

      38.1%
    • Very Good

      40.5%
    • Average

      7.1%
    • Poor

      2.4%
    • Terrible

      11.9%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $99.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $99.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Team $99.00 $99.00 per month

    Insights Hub $229.00 $229.00 per month

    Enterprise Custom

    Basic Free

    Pro $99.00 $99.00 per year

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Live Dashboard
    + 1 More
    Not Available
    Videos
    + 4 More
    Not Available

    Vendor information

    Company Details Located in: Palo Alto, California Founded in: 2013 Located in: Middletown, Delaware
    Contact Details

    Not available

    https://lookback.io/

    8054047732

    https://uxmetrics.com/

    Social Media Handles

    Not available

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