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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SuiteCRM logo
CRM Software

4.4 146 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Odoo CRM logo
CRM Software

4.3 121 user ratings

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickUp logo

ClickUp

Project Management Software

4.7 4,624 user ratings

Free Forever ➔
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo

Zoho CRM

CRM Software

4.2 5,343 user ratings

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Overview

Description SutiCRM is a powerful cloud-based CRM platform that automates marketing, sales, support, and contracts. Businesses make use of the service to nurture new leads and maintain strong relationships with existing clients. It is a multi-sided Platform (MSP) that handles all the core business aspects from a single place. The tool is fully centralised and can be customised as per each business` needs. Since it is a cloud-based solution, the data is accessible to everyone instantaneously without any manual effort. Most of the repeated marketing activities can be taken care of by its marketing automation tool. It also helps in lead generation, sending promotional mailers, and does accurate lead assignment. The sales process is also automated in the tool which helps in quick collaboration, making it easier for the team to reach sales targets. Its reporting and analytics tool aids in gaining a deeper insight into the complete lead cycle, which helps in optimisation at each drop-off stage. Read more Odoo CRM is an advanced CRM software that helps businesses with their sales opportunity enhancement and organisational efficiency management. Insights provided by the same help companies make smarter decisions in real-time, allowing users to create custom dashboards of their own and get access to quick information at a glance. Apart from that, detailed reports and flow charts are also available with the platform facilitating deeper data insights and real-time sharing protocols with fellow team members. Odoo CRM allows businesses to schedule activities based on sales scripts, inclusive of meetings, calls, quotations and mailing. Moreover, they can also gather required information about mail received, website, pages viewed, etc. For supervisors, a real-time overview of integrated performances, scheduled activities and team-based actions are of great help. At last, companies can also depend on the same to find out how they have performed as compared to pre-scheduled monthly targets. Read more ClickUp is a simple, cloud-based collaboration and project management tool created for all user types. With ClickUp, you have all the features needed to help simplify and streamline your processes including sales, marketing, design and development. ClickUp features an agile board view that allows you to monitor every task on your team in one board and assign tasks to various members of the team. Tasks progress can be viewed in form of percentage and can be marked either “resolved” or “in progress” or users can alternatively customize their task progress statuses. A Gantt chart lets you view your tasks in timeline by list or person and automatically add updates in real time. ClickUp organizes task management in a hierarchal manner and allows you to sort tasks according to their priority. This property allows for improved productivity and lets you to structure your projects by assigning tasks to groups and arranging those groups under different categories. The software can be seamlessly integrated to Slack and similar apps through Zapier. The machine learning capability of the software assists project managers give realistic timeframes for completion of projects and lets teams accomplish their tasks before the deadline. Read more Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more
Pricing Options
  • Free Trial Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $24.90. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $7.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $14.00.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    76%
  • Momentum
    63%
  • Popularity
    77%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    81%
  • Momentum
    60%
  • Popularity
    68%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    71%
  • Popularity
    95%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    73%
  • Popularity
    88%
SaaSworthy Awards # 13 Fastest Growing # 7 Fastest Growing # 18 Fastest Growing # 2 Highly Rated # 5 Fastest Growing # 1 Most Worthy # 5 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 146 user ratings
4.3/5 121 user ratings
4.7/5 4,624 user ratings
4.2/5 5,343 user ratings
Rating Distribution
  • Excellent

    54.1%
  • Very Good

    35.6%
  • Average

    7.5%
  • Poor

    2.1%
  • Terrible

    0.7%
  • Excellent

    57.9%
  • Very Good

    25.6%
  • Average

    9.9%
  • Poor

    4.1%
  • Terrible

    2.5%
  • Excellent

    75.9%
  • Very Good

    20%
  • Average

    2.3%
  • Poor

    0.4%
  • Terrible

    1.4%
  • Excellent

    45.4%
  • Very Good

    36.5%
  • Average

    11.9%
  • Poor

    3.5%
  • Terrible

    2.8%
User Sentiments

    Open Source, Customizable, Comprehensive Features, User-Friendly Interface

    Complex Installation Process, Outdated UI Design, Slow Loading Times, Lack of Mobile Application

    Ease of use, Customizable Modules, Extensive Integrations, Sales Management Capabilities

    Outdated User Interface, Occasional Performance Issues, Complex Configuration, Inadequate Customer Support

    Customizable Workspaces, Extensive Integrations, User Friendly Interface, Comprehensive Task Management

    Mobile App Performance, Slow Loading Times, Steep Learning Curve, Limited Free Plan Functionality

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

Review Summary

Users applaud SuiteCRM's user-friendly interface, customizable features, and ease of integration with other applications. They appreciate its open-source nature, allowing for extensive customization and integration. However, some users report occasional glitches and a lack of advanced features found in more expensive CRM systems. Overall, SuiteCRM is praised for its cost-effectiveness, flexibility, and suitability for small businesses and startups seeking a user-friendly and customizable CRM solution.

User reviews of Odoo CRM highlight its ease of use and customizability, particularly for managing customer data, sales pipelines, and inventory. Users appreciate the integrated platform, which connects CRM functionalities with accounting, marketing, and other modules. While Odoo CRM is lauded for its flexibility and cost-effectiveness, some users mention challenges with data importing, limited reporting options, and a somewhat outdated user interface.

Users appreciate ClickUp's user-friendly interface, customization options, and comprehensive features, making it suitable for teams of various sizes and industries. It excels in project management, task tracking, and collaboration. However, some users have experienced occasional technical glitches and limitations in reporting and integrations. Additionally, the pricing structure can be complex for some users. Overall, ClickUp is a popular choice for project management, offering a range of features and customization options, but users should be aware of potential technical issues and pricing complexities.

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

Pros & Cons
  • - User-friendly interface and customizable features.
  • - Cost-effective and suitable for small businesses and startups.
  • - Open-source nature allows for extensive customization and integration.
  • - Powerful marketing automation tool for lead generation and lead assignment.
  • - Centralized platform that handles all core business aspects from a single place.
  • - Occasional glitches and a lack of advanced features found in more expensive CRM systems.
  • - May not be suitable for large enterprises with complex CRM requirements.
  • - Advanced CRM software that helps businesses with sales opportunity enhancement and organizational efficiency management.
  • - Provides insights for smarter decision-making in real-time.
  • - Allows users to create custom dashboards for quick information access.
  • - Offers detailed reports and flow charts for deeper data insights.
  • - Facilitates real-time sharing protocols with team members.
  • - May not be as feature-rich as some of the more expensive CRM systems.
  • - May require additional customization to meet specific business needs.
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Pricing

Pricing Options
  • Free Trial Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $24.90. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $7.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $14.00.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Starter Others

Business Others

Premium Others

One App Free

Standard $24.90 $31.10 per month

Custom $37.40 $46.80 per month

Free Free

Unlimited $7.00 $10.00 per user / month

Business $12.00 $19.00 per user / month

Enterprise Custom

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

CRM Plus $57.00 $69.00 per user / month

CRM Flex $14.00 $14.00 per user / month

 
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Alternatives

 

Screenshots & Videos

Screenshots Lead View
+ 2 More
Odoo CRM screenshot
+ 2 More
Project Management
+ 4 More
Live Chat System
+ 12 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 1 More
Video Thumbnail
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Vendor information

Company Details Located in: Stirling, Scotland Founded in: 2005 Located in: Auderghem, Brussels Located in: San Diego, CA Founded in: 2016 Located in: Pleasanton, California - 94588 Founded in: 2005
Contact Details

+44 (0)1786 585 499

https://suitecrm.com/

+32 2 290 34 90

https://www.odoo.com/app/crm

Not available

https://clickup.com/

+1 877-834-4428

https://www.zoho.com/crm/

Social Media Handles

FAQs

What are the key differences between SuiteCRM and Odoo CRM?

SuiteCRM is open-source and customizable, while Odoo CRM is a paid, proprietary software. SuiteCRM has a user-friendly interface, while Odoo CRM offers more advanced features and integrations.

What are the alternatives to SuiteCRM?

The top alternatives to SuiteCRM are Salesforce, HubSpot CRM, Zoho CRM, and Microsoft Dynamics 365.

Which SaaS products can SuiteCRM integrate with?

SuiteCRM integrates with a wide range of SaaS products, including Gmail, MailChimp, QuickBooks, and Zoom.

Which product is better for large-scale CRM?

Odoo CRM is better suited for large-scale CRM, as it offers more advanced features and integrations.

How do the reporting and analytics features of these products differ?

SuiteCRM offers basic reporting and analytics features, while Odoo CRM provides more advanced reporting and analytics capabilities, including real-time dashboards and customizable reports.

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