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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sprinklr logo
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New SaaS Software

3.9 77 user ratings

View Details
Featured

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Plesk logo

Plesk

Web Hosting Providers

4.6 269 user ratings

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Overview

Description Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more Percolate gives organizations the power to control all aspects of the marketing lifecycle. Percolate offers a central dashboard for campaign and content management that stores and organizes all information, tasks, work in progress, and final assets. Percolate’s the calendaring system provides a view of your campaigns and all their activities. Percolate’s Content Production Schedules integrates project management functionality into your briefing and calendaring workflow to give you a complete picture of the status of all content across your organization. Read more Plesk is the premier WebOps hosting platform, capable of running, automating, and expanding applications, websites, and hosting services. It is the only OS-agnostic platform, used in over 140 countries in 32 languages across 384,000 servers, managing 11 million websites and 15 million mailboxes. As 50% of the top 100 service providers partner with Plesk, this hosting platform provides application developers with easy and secure access to web infrastructure, expertly managed by web professionals and hosting companies. Read more
Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.9. Offers Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    71%
  • Popularity
    92%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    72%
  • Popularity
    70%
SaaSworthy Awards # 12 Highly Rated # 9 Most Popular
Not Available
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4/5 1,320 user ratings
3.9/5 77 user ratings
4.6/5 269 user ratings
Rating Distribution
  • Excellent

    24.9%
  • Very Good

    54.6%
  • Average

    13.9%
  • Poor

    5%
  • Terrible

    1.5%
  • Excellent

    36.4%
  • Very Good

    41.6%
  • Average

    6.5%
  • Poor

    9.1%
  • Terrible

    6.5%
  • Excellent

    68.4%
  • Very Good

    23.4%
  • Average

    5.6%
  • Poor

    0.7%
  • Terrible

    1.9%
User Sentiments

    Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing

    Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting

    Content Scheduling Capabilities, Centralized Content Calendar, User Friendly Interface, Workflow Management

    Limited Instagram Integration, Lack of Calendar Export Functionality, Occasional Technical Issues, Inadequate Analytics Filtering

    Not Available
Review Summary

Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.

The overall sentiment towards Percolate is positive, with users praising its user-friendly interface, ease of use, and robust features for content creation and distribution. Reviewers appreciate the platform's intuitive drag-and-drop functionality, customizable templates, and seamless integration with social media channels. Additionally, users highlight Percolate's analytics and reporting capabilities, which provide valuable insights into campaign performance and audience engagement. However, some users mention occasional technical glitches and a need for improved customer support responsiveness.

User reviews of Plesk highlight its user-friendly interface, ease of use, and powerful features for managing websites, emails, and domains. Users appreciate Plesk's intuitive design, making server administration more accessible for non-technical users. However, concerns about Plesk's cost, occasional bugs, and the need for regular updates are also mentioned. Some users find its security features lacking, while others report compatibility issues with certain software or platforms.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.9. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Advanced (Self-service only) $299.00 $299.00 per user / month

Enterprise Custom

Percolate Custom

Web Admin Edition VPS $9.90 $12.00 per month

Web Pro Edition VPS $15.26 $18.50 per month

Web Host Edition VPS $25.16 $30.50 per month

Partners Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: New York, New York Founded in: 2009 Located in: New York, New York Founded in: 2011 Located in: Schaffhausen, Switzerland Founded in: 2000
Contact Details

+1 917-933-7800

https://www.sprinklr.com/

(646) 586-9878

https://percolate.com/

+41 52 539 10 00

https://www.plesk.com/

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