80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more NapoleonCat
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Sprout Social
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Description | Social Reech combines all the tools needed to help users get exceptional customer service over Twitter. It collaborates with the client's team to solve queries of their customers. The whole team can access updates over Twitter since the tool stays in constant sync so that no tweets are missed. One can assign customer tweet queries to the designated person in the team to get the query resolved. Users can also monitor keywords across the Internet from popular sources such as HackerNews, Reddit, Web Articles, and more. They can also leverage features like Auto Tag, Auto-Assign, Auto Close with custom automated rules enables teams to automate workflows. This allows customer issues to be solved with regular conversational follow-ups. Users can also Auto open conversations on a later date and manage multiple twitter accounts from a centralized dashboard. And this they can access statuses of team members in real-time, workflow redundancy and duplication can be eliminated. Read more | Lately’s software is critical for every company, from startup to international, that needs to plan, create, publish, track, scale and manage content for social media. Get hours of work done in less than 60 seconds, say goodbye to spreadsheets - forever - and increase your productivity, confidence and sanity. Increase productivity by up to 80% ,boost traffic by an average of 5x, cut creation and posting time by 90%, reduce social media marketing costs by up to 60%, and supercharge reach by up to 700x. Read more | NapoleonCat is a customer service solution that helps businesses to improve their social media marketing and scaling purposes. The platform allows users to interact with customers across multiple social media channels from a single place. It automatically handles inquiries, pre-sale conversations and improves the overall response rate. To generate social media marketing strategies, NapoleonCat leverages the collected data after analysing Facebook, Twitter, Instagram, YouTube and LinkedIn platforms. It identifies the top-performing content and chooses the best time to post them. The solution also monitors competitors and uses the data obtained by comparative analysis to improve marketing results. NapoleonCat comes with an easy, multi-user dashboard that is equipped with various tools to manage comments, messages and reviews to keep the engagement rates high. In build automation tools within the platform help users streamline their processes, save time and improve the quality of their customer services seamlessly. Read more | Sprout Social is an all-in-one social media management platform that enables businesses to unlock the full potential of social media. The software not just helps in marketing strategy but also in various area of the business. It streamlines and scales social engagement to increase visibility, improve responsiveness and boost efficiency. Sprout Social also simplifies and strengthens social media publishing by scheduling content and posts it at the right time to gain more engagement. A notable feature of Sprout Social includes strategic decision-making, which uses social media analytics that saves time and speeds up the data collection process. It also analyses audience responses and generates strategies accordingly. Sprout Social helps the user to spend less time on manual tasks and more on connecting with their audiences. There are agents available on this platform that offer tailor-made solutions to scale business. The software is appropriate for enterprises, agencies, advocacy, small businesses and customer care agencies. Read more |
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SW Score & Breakdown |
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 5 Fastest Growing # 13 Fastest Growing | # 7 Highly Rated # 14 Most Popular |
Total Features |
7 Features
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9 Features
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9 Features
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9 Features
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Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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Robust Reporting, Ease of Scheduling, User Friendly Interface, Extensive Integrations Inconsistent Instagram Integration, Limited LinkedIn Functionality, Occasional Post Failures, High Cost Per Additional User |
Review Summary |
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Reviews of Sprout Social highlight its user-friendly interface, robust scheduling tools, and comprehensive analytics as key strengths. Users appreciate the platform's intuitive design, which makes it easy to navigate and manage social media accounts. The scheduling features are praised for their flexibility and the ability to plan and publish content in advance. Additionally, the detailed analytics and reporting capabilities provide valuable insights into social media performance. However, some users mention occasional glitches and limitations in customization as areas for improvement. Overall, Sprout Social receives positive feedback for its user-friendly interface, scheduling tools, and analytics, making it a popular choice for businesses seeking a comprehensive social media management solution. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Small $29.00 $29.00 per month Unlimited $208.00 $249.00 per month Enterprise Custom |
Lately Custom |
Standard $24.00 $31.00 per month Pro $42.00 $55.00 per month Custom Custom |
Standard $249.00 $249.00 per month Professional $399.00 $399.00 per month Advanced $499.00 $499.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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Chatdesk Teams
4.9 Based on 11 Ratings
Teamwork Desk
4.4 Based on 347 Ratings |
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: Salt Lake, Utah | Located in: Stone Ridge, New York Founded in: 2014 | Located in: Warsaw, Poland Founded in: 2013 | Located in: Chicago, Illinois Founded in: 2010 |
Contact Details |
Not available https://socialreech.com/ |
Not available https://www.trylately.com/ |
+48 22-378-32-99 https://napoleoncat.com/ |
+1 866-878-3231 https://sproutsocial.com/ |
Social Media Handles |
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