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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smith.ai Virtual Receptionists logo
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chative logo
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Overview

Description Smith.ai Virtual Receptionists offers live virtual receptionist services and lead intakes for growing businesses. This North-American virtual receptionist of Smith.ai can be used to capture & qualify leads, book new clients on behalf of a company and build better relationships with the existing clients in real-time. The software features 24/7 live agents, who are professional and friendly and can answer calls on behalf of an organisation in a cheerful manner, thus making the clients happy. Companies are also allowed to personalise the reply tones and information that are to be provided during live calls. Smith.ai Virtual Receptionists also have years of experience answering phones and speaking in clear American English. At Smith.ai the live receptionists can even make real-time call transfers to relevant destinations. Other services found within the software are 24/7 website chat support, appointment scheduling, Facebook messages, Lead screening & Intake. Read more Chative is a live chat platform that enables businesses to successfully interact across channels by allowing thousands of conversations to be streamed directly to one inbox, as well as serve consumers around the clock using automation. With a seamless livechat to chatbot solution, you'll have more options to reach and connect with clients online. Increase conversion and client retention with all-in-one, real-time, proactive service. Customise your live chat to stay consistent with your brand. If you like, you can modify the theme, the language, the graphics, the behaviours, and the display choices. From a single inbox, manage and respond to conversations wherever they occur. For a spectacular communications experience, make your live chat full screen. To suit your business style and assist your customers see things properly, you can use a range of screen characteristics. Chatbots powered by artificial intelligence enable you engage with your guests and answer all of their repetitive queries immediately, even while you're not at your desk. Deliver behavioural insights to your sales and marketing teams with deep research and comprehensive reports. With all of the information about their spending, business types, and more, you can better approach customers. No more debating who is responsible for what. With precise data, you can track performance and observe how your team is doing. Read more
Pricing Options
  • Free Trial Available
  • Starts at $140.0.
  • Free Trial Available
  • Starts at $8.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    70%
  • Momentum
    61%
  • Popularity
    64%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    72%

Features

Total Features
3 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Mac
    • SaaS/Web/Cloud
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online

    Reviews & Ratings

    User Rating
    4.9/5 69 user ratings
    Not Available
    Rating Distribution
    • Excellent

      91.3%
    • Very Good

      7.2%
    • Average

      1.4%
    • Poor

      0%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $140.0.
    • Free Trial Available
    • Starts at $8.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    STARTER $140.00 $140.00 per month

    BASIC $300.00 $300.00 per month

    PRO $600.00 $600.00 per month

    FREE Free

    PRO $8.00 $8.00 per month

    ENTERPRISE Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Dashboard
    + 1 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Los Altos, California

    Not available

    Contact Details

    Not available

    https://smith.ai/receptionists

    Not available

    https://chative.io/

    Social Media Handles

    Not available

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