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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. Read more | Pollpass Insights is a platform through which its users can gain customer insights and feedback in real-time. The software enables its users to ask tried and tested questions to their own audience without any related expertise. Users are provided with modern surveys that work across all channels such as emails and social media hence enabling the users to talk to the audience in whichever channel they are. Pollpass Insights software helps its users to save time by receiving their data right in the GlobalWebIndex Platform. The software has three surveys that are sent in a monthly cycle; hence the users are not required to worry about re-contacting the same person each time. Users can use the software for teams as modern customers expect personalized marketing hence teams that personalize experiences eventually see an increase in sales. The software is mainly suitable for marketers, small, medium and large companies. It generates survey feedbacks that helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback. Read more |
Pricing Options |
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SW Score & Breakdown |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Highly Rated # 15 Fastest Growing |
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Total Features |
16 Features
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4 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of use, Excellent Customer Support, Professional-looking Surveys, Comprehensive Data Analysis and Reporting Limited Features in Free Plan, Confusing Navigation, Data Download Issues, Lack of Advanced Question Piping |
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Review Summary |
SmartSurvey is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, even for beginners, and its ability to create professional-looking surveys quickly and efficiently. The software's flexibility and customization options are also highlighted, allowing users to tailor surveys to their specific needs. Furthermore, SmartSurvey's customer support is consistently lauded for its responsiveness and helpfulness. However, some users have mentioned occasional glitches and minor usability issues, but these are generally overshadowed by the positive experiences reported by the majority of users. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic Free Professional Others Business Others Enterprise Custom Student, Academic and Not-for-profit plans Custom |
Basic $299.00 $299.00 per month Custom Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 6 More
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Videos | Not Available |
Company Details | Located in: Gloucestershire, United Kingdom Founded in: 2004 | Located in: London, United Kingdom |
Contact Details |
0800 0937 822 https://www.smartsurvey.co.uk/ |
Not available https://pollpass.com/insights/ |
Social Media Handles |
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