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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pollpass Insights logo
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserFace logo
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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo

SurveySparrow

Survey/ User Feedback Software

4.6 2,677 user ratings

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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cognito Forms logo

Cognito Forms

Online Form Builder Software

4.5 540 user ratings

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Overview

Description Pollpass Insights is a platform through which its users can gain customer insights and feedback in real-time. The software enables its users to ask tried and tested questions to their own audience without any related expertise. Users are provided with modern surveys that work across all channels such as emails and social media hence enabling the users to talk to the audience in whichever channel they are. Pollpass Insights software helps its users to save time by receiving their data right in the GlobalWebIndex Platform. The software has three surveys that are sent in a monthly cycle; hence the users are not required to worry about re-contacting the same person each time. Users can use the software for teams as modern customers expect personalized marketing hence teams that personalize experiences eventually see an increase in sales. The software is mainly suitable for marketers, small, medium and large companies. It generates survey feedbacks that helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback. Read more User Feedback & Product Management in one place. We collect real feedback from users so your team knows what's next. No technical knowledge required. SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $299.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $35.00.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    63%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    62%
  • Popularity
    88%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    68%
  • Popularity
    89%
SaaSworthy Awards
Not Available
Not Available
# 5 Highly Rated # 10 Fastest Growing # 11 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
Not Available
Not Available
4.6/5 2,677 user ratings
4.5/5 540 user ratings
Rating Distribution
Not Available
Not Available
  • Excellent

    69.6%
  • Very Good

    24.9%
  • Average

    3.8%
  • Poor

    0.4%
  • Terrible

    1.2%
  • Excellent

    70%
  • Very Good

    17.2%
  • Average

    6.9%
  • Poor

    2%
  • Terrible

    3.9%
User Sentiments
    Not Available
    Not Available

    User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

    Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

Review Summary
Not Available
Not Available

Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $299.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $35.00.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Basic $299.00 $299.00 per month

Custom Custom

Plan 1 $35.00 $35.00 per month

Plan 2 $175.00 $175.00 Unlimited Websites for 6 Months

Plan 3 $350.00 $350.00 per year

Free Free

Basic (Surveys) $19.00 $39.00 per month

Starter (Surveys) $39.00 $59.00 per month

Business (Surveys) $79.00 $79.00 per month

Professional (Surveys) $249.00 $249.00 per month

Enterprise (Surveys) Custom

Professional (CX Suite) $249.00 $249.00 per month

Enterprise (CX Suite) Custom

Performance (360 Assessments) $299.00 $299.00 per month

Free (Reputation Management) Free

Starter (Reputation Management) $79.00 $99.00 per month

Platform (Full Suite) Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

 
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Screenshots & Videos

Screenshots Not Available Roadmap
+ 4 More
Conditional Formatting
+ 7 More
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Videos Not Available Not Available Video Thumbnail
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Vendor information

Company Details Located in: London, United Kingdom

Not available

Located in: Palo Alto, California Founded in: 2017 Located in: Columbia, South Carolina Founded in: 2013
Contact Details

Not available

https://pollpass.com/insights/

Not available

https://userface.com/

+1 800-481-0410

https://surveysparrow.com/

Not available

https://www.cognitoforms.com

Social Media Handles

Not available

Not available

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