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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Slack logo
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SocialEpoch WhatsApp SCRM logo
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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo

Zoho CRM

CRM Software

4.3 2,504 user ratings

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Featured

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bigin by Zoho CRM logo

Bigin by Zoho CRM

CRM Software

4.7 544 user ratings

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Overview

Description Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. Read more SocialEpoch is a specializes in providing complet global leading social marketing solutions. Some products and services including but not limited to WhatsApp marketing, WhatsApp CRM, social ecommerce platform, social fission, and marketing training, etc. SocialEpoch aims to provide clients with more extensive leads generation approaches through the latest private social marketing technologies, they look forward to collaborating with more global clients who share the common vision to achieve a win-win situation. Read more Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more Bigin by Zoho CRM is a refreshingly simple CRM built with small businesses, startups and growing teams in mind. It is designed to be intuitive and easy to use, helping you bring all your customer-facing operations—including sales, marketing, onboarding, delivery, and support—all into one place. Bigin lets you manage every important interaction and customer relationship with ease—no more switching between spreadsheets or dealing with overly complicated tools. Over 30,000+ businesses globally trust Bigin to simplify their processes and strengthen their customer relationships. Whether you are just starting out or scaling up, Bigin gives you the features you need to keep growing! Read more
Pricing Options
  • Free Trial Available
  • Starts at $4.38. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    87%
  • Momentum
    82%
  • Popularity
    90%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    68%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    69%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    66%
  • Popularity
    82%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    85%
  • Momentum
    64%
  • Popularity
    79%
SaaSworthy Awards
Not Available
Not Available
# 2 Most Worthy # 7 Fastest Growing # 11 Most Popular # 14 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
3.7/5 338 user ratings
Not Available
4.3/5 2,504 user ratings
4.7/5 544 user ratings
Rating Distribution
  • Excellent

    47.3%
  • Very Good

    21%
  • Average

    5.9%
  • Poor

    3.8%
  • Terrible

    21.9%
Not Available
  • Excellent

    50.2%
  • Very Good

    34.3%
  • Average

    9.8%
  • Poor

    2.8%
  • Terrible

    2.9%
  • Excellent

    73.3%
  • Very Good

    23.7%
  • Average

    2.4%
  • Poor

    0.2%
  • Terrible

    0.4%
User Sentiments

    Real-time Messaging, Extensive Integrations, User Friendly Interface, Organized Channels

    Storage Limitations, Notification Overload, Search Functionality Limitations, Occasional Performance Issues

    Not Available

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

    Ease of Use, Affordable Pricing, Effective Sales Pipeline Management, Seamless Gmail Integration

    Limited Integrations with third-party apps, Limited Customization Options, Occasional Software Bugs/Glitches, Inadequate Customer Support

Review Summary

Slack is a popular business communication and collaboration tool praised by users for its user-friendly interface, robust feature set, and seamless integrations with other tools. Reviewers appreciate its ability to streamline communication, improve team collaboration, and enhance productivity. The platform's search functionality, file sharing capabilities, and real-time messaging features receive particular acclaim. Additionally, Slack's mobile app is lauded for its convenience and ease of use. However, some reviewers express concerns regarding its pricing and occasional technical glitches. Overall, Slack is a highly regarded tool that effectively facilitates team communication and collaboration.

Not Available

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

Many users appreciate Bigin's simplicity and ease of use, citing its user-friendly interface and intuitive design as key strengths. The software's customizable features and ability to integrate with other business tools are also frequently praised. However, some users have encountered challenges with the system's limited reporting capabilities and occasional technical issues. Additionally, a few reviewers have expressed concerns about the software's pricing structure and the lack of certain advanced features found in competing products.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $4.38. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Pro $4.38 $4.38 per user / month

Business+ $9.00 $9.00 per user / month

Enterprise+ Custom

Private Custom

Standard Custom

Professional Custom

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

Free Free

Express $7.00 $9.00 per user / month

Premier $12.00 $15.00 per user / month

Bigin 360 $18.00 $21.00 per month

 
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Screenshots & Videos

Screenshots screenshots
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Not Available Live Chat System
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360 Degree View
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Videos Video Thumbnail Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Located in: Noida, India Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Pleasanton, California
Contact Details

Not available

https://slack.com/

Not available

https://www.wascrm.com/

+1 877-834-4428

https://www.zoho.com/crm/

+1 888-900-9646

https://www.bigin.com/

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