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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesflare logo
CRM Software

4.8 508 user ratings

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine logo
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Sponsored

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshsales logo

Freshsales

CRM Software

4.7 1,621 user ratings

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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Thryv logo

Thryv

CRM Software

4.2 695 user ratings

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Overview

Description Salesflare is a niche tool for small and medium-sized business owners operating with a B2B model and works as a complete CRM tool for them. It provides the data inputs that reps need for their selling so that they can focus more on their core capabilities. It boosts their productivity by automatically assisting them with every follow-up opportunity. Users can collaborate quickly with prospects since the tool shows what was discussed with every prospect in past meetings or calls. Salesflare can also plugin other tools into the existing technological ecosystem. Leading apps and platforms that the tool can integrate with include Gmail, Office 365, Exchange, iCloud, PieSync, and Zapier. Users can use fully automated contact and company information since the tool can seamlessly gather such information from emails, email signatures, social profiles, and more. And when tasks are complete, Salesflare automatically reports them by connecting to calendars and mobile phones to log meetings. Read more Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.0. Offers Free-forever plan.
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Available
  • Freshsales Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $20.0. Offers Free-forever plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    82%
  • Momentum
    64%
  • Popularity
    83%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    69%
  • Momentum
    62%
  • Popularity
    65%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    61%
  • Popularity
    75%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    70%
  • Popularity
    92%
SaaSworthy Awards # 19 Most Popular # 11 Highly Rated
Not Available
# 3 Highly Rated # 3 Highly Rated # 3 Fastest Growing # 5 Most Popular

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 508 user ratings
4.2/5 54 user ratings
4.7/5 1,621 user ratings
4.2/5 695 user ratings
Rating Distribution
  • Excellent

    77.2%
  • Very Good

    21.3%
  • Average

    1.6%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    46.3%
  • Very Good

    35.2%
  • Average

    16.7%
  • Poor

    0%
  • Terrible

    1.9%
  • Excellent

    77.7%
  • Very Good

    17.9%
  • Average

    2.2%
  • Poor

    0.8%
  • Terrible

    1.5%
  • Excellent

    69.2%
  • Very Good

    11.7%
  • Average

    3.3%
  • Poor

    2.9%
  • Terrible

    12.9%
User Sentiments

    Ease of Use, Automated Data Entry, Extensive Integrations, Gmail Integration

    Limited Email Functionality, Limited Reporting Functionality , Inconsistent Notifications, Lack of Multi-Pipeline Functionality

    Not Available

    User-Friendly Interface, Comprehensive CRM Features, Excellent Customer Support, Effective Sales & Marketing Automation

    Limited Third-Party Integrations, Occasional Software Bugs & Glitches, Mobile App Functionality, Confusing Pricing Structure

    Exceptional Customer Service, Comprehensive Business Management Features, User-Friendly Interface, Effective Marketing Automation

    Inconsistent Social Media Marketing, Limited CRM Functionality, Mobile App Issues, Lack of Transparency and Communication

Review Summary

Overall, users are impressed with the user-friendly interface, effective lead management capabilities, and seamless integration options offered by the software. Reviewers appreciate its ability to streamline sales processes, increase productivity, and improve communication within their teams. They highlight the customizable dashboards and reporting features as valuable tools for tracking performance and making data-driven decisions. Although some users mention occasional technical issues and a slight learning curve, most find the software intuitive and easy to use. Many reviewers also express satisfaction with the responsive customer support provided by the company.

Not Available

Users appreciate Freshsales' ease of use, customizable features, and comprehensive functionality. It streamlines sales processes, improves team collaboration, and boosts productivity. Users also praise its intuitive interface, user-friendly design, and excellent customer support. However, some users have reported occasional glitches and limited reporting capabilities. Additionally, pricing concerns have been raised, particularly for larger teams or those requiring advanced features. Freshsales is generally well-received for its user-friendliness, customization options, and positive impact on sales performance.

Thryv garners mixed reviews across platforms. Users appreciate its user-friendly interface, comprehensive features, and effective marketing and scheduling tools. However, concerns are raised regarding its customer support, occasional glitches, and pricing structure. Some users find it expensive compared to competitors, while others highlight the value it provides for small businesses. Overall, Thryv seems to be a capable solution for businesses seeking an all-in-one platform, but users should carefully consider their needs and budget before committing.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $29.0. Offers Free-forever plan.
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Available
  • Freshsales Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $20.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Growth $29.00 $35.00 per user / month

Pro $49.00 $55.00 per user / month

Enterprise $99.00 $99.00 per user / month

Free Trial Free

Zendesk Sunshine Custom

Free Free

Growth Others

Pro Others

Enterprise Others

Basic (Thryv Command Center) Free

Plus (Thryv Command Center) $20.00 $20.00 per user / month

Professional (Thryv Command Center) $30.00 $30.00 per user / month

Plus (Thryv Business Center) $199.00 $199.00 per month

Professional (Thryv Business Center) $349.00 $349.00 per month

Unlimited (Thryv Business Center) $499.00 $499.00 per month

Plus (Thryv Marketing Center) $199.00 $199.00 per month

Professional (Thryv Marketing Center) $349.00 $349.00 per month

ThryvPay Others

 
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Screenshots & Videos

Screenshots Not Available Custom Objects
+ 1 More
Email Metrics screenshot
+ 39 More
Automated Campaigns
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Antwerp, Flemish Region Founded in: 2014 Located in: San Francisco, California Located in: San Mateo, California Located in: Dallas, Texas Founded in: 1986
Contact Details

+32 499-21-77-82

https://salesflare.com/

+1 888-670-4887

https://www.zendesk.com/platform/

+1 650-513-0514

https://www.freshworks.com/crm/sales/

+1 844-339-6334

https://www.thryv.com/

Social Media Handles

Not available

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