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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RingCentral Office logo
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Ringover logo
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Overview

Description RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more Everything your team needs to connect better with prospects, customers and with each other. Set up your cloud PBX in minutes. Add numbers and users in one click. Make unlimited calls to 110 destinations. Integrate with leading CRM and Helpdesk tools. Call center tools, supervision and coaching features. Video conferencing and group messaging. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    70%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    69%

Features

Total Features
10 Features
0 Features
Common Features for All
    Call Analytics Provides insights on call duration, abandonment rates, quality metrics and more
    Call Conferencing Ability to connect multiple participants in a single call.
    Call Routing Directs calls to the appropriate agent or department
    Call Waiting Enables you to manage incoming calls while already engaged in a conversation
    E911 Support Emergency calling services tied to user location, required in many regions.
    IP Calling Facility to make and receive phone calls over the internet instead of traditional phone lines
    International Calling Plans Cost-effective calling options for global businesses.
    Multi-Currency Enables payment and collection in multiple currencies.
    Multi-device Support Works across multiple devices such as PC and Mobile
    Voicemail Record and store messages from missed calls, with some providers offering the added convenience of voicemail-to-email transcription.
  • + 7 More - Show Less
    • Call Analytics Provides insights on call duration, abandonment rates, quality metrics and more
      Call Conferencing Ability to connect multiple participants in a single call.
      Call Routing Directs calls to the appropriate agent or department
      Call Waiting Enables you to manage incoming calls while already engaged in a conversation
      E911 Support Emergency calling services tied to user location, required in many regions.
      IP Calling Facility to make and receive phone calls over the internet instead of traditional phone lines
      International Calling Plans Cost-effective calling options for global businesses.
      Multi-Currency Enables payment and collection in multiple currencies.
      Multi-device Support Works across multiple devices such as PC and Mobile
      Voicemail Record and store messages from missed calls, with some providers offering the added convenience of voicemail-to-email transcription.

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Sentiments

      Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set

      Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support

      Ease of Use, Intuitive Interface, Comprehensive Call Management, Seamless CRM Integration

      Inconsistent Call Quality, Mobile App Issues, Occasional Technical Glitches, Limited SMS Functionality

    Review Summary

    RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

    Ringo Users consistently praise Ringover's ease of use and intuitive interface, particularly for call management and integration with CRM systems. They appreciate the platform's mobile app and the ability to make international calls at reasonable prices. However, some users report occasional connection issues and technical glitches, along with concerns about customer service responsiveness. Pricing and billing transparency are also cited as potential issues, with some users feeling misled about subscription options. Overall, Ringover appears to be a solid VoIP solution with a strong user experience, but potential improvements in customer service and billing practices would be beneficial.

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $19.99.
    • Free Trial Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essentials $19.99 $29.99 per user / month

    Standard $24.99 $34.99 per user / month

    Premium $34.99 $44.99 per user / month

    Ultimate $49.99 $59.99 per user / month

    Smart Others

    Power Others

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

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    + 1 More
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    Vendor information

    Company Details Located in: Belmont , California Founded in: 2003 Located in: Atlanta, Georgia Founded in: 2005
    Contact Details

    +1 877-989-5460

    https://www.ringcentral.com/

    +1 470 634 8800

    https://www.ringover.com/

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