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WhatConverts logo

WhatConverts

Inbound Call Tracking Software

4.9 201 user ratings

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Sponsored
CallRail logo

CallRail

Inbound Call Tracking Software

4.7 2,067 user ratings

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Overview

Description A call tracking and analytics platform, Ringba lets its users manage their call flow and optimise business performance with the help of real-time reporting and analyses in an efficient manner. This inbound call tracking platform caters excellently to the needs of marketers, brands and pay-per-calls as per their business habits. Ringba offers a number of useful functionalities like call tracking, interactive voice response, ring tree, among others, all of which come together facilitating meaningful outcomes. Its on-demand global access allows users to connect and interact with customers across 60 countries. Further, with intelligent call routing, Ringba yields the maximum calling average through multiple advertising channels in real-time. Its futuristic analytical technology helps users extract meaningful information from the available data and create seamless services accordingly. Also, the Real-time call management and reporting facility provided through Ringba’s cutting edge technology lets users group, filter, sort and export their data in an instant and without limits. Furthermore, appropriate consumer insights enable users to personalise and optimise their services as per clients needs. Read more Retreaver's inbound call tracking analyzes leads to drive higher conversions. Provide your buyer’s agents with caller context, history, and qualifying information before connecting the call. Tag your calls with contact, ad, campaign, context, location, segment and other important information. Automatically. Post each call and call outcome automatically to your client’s favorite reporting tools in real-time. Match leads to agents most capable of converting the sale based on stats, segments, offers, or any other data attribute. Read more WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically. Read more CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $30.0.
  • Free Trial Available
  • Starts at $45.0.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
5/5 164 user ratings
4.9/5 69 user ratings
4.9/5 201 user ratings
4.7/5 2,067 user ratings
Rating Distribution
  • Excellent

    98.8%
  • Very Good

    1.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    92.8%
  • Very Good

    7.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    93%
  • Very Good

    6%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.5%
  • Excellent

    73.8%
  • Very Good

    21.3%
  • Average

    2.9%
  • Poor

    0.6%
  • Terrible

    1.4%
User Sentiments

    Excellent Customer Support, Ease of Use, Detailed Reporting, Advanced Call Routing

    Occasional System Crashes, Complexity of Some Routing Tasks, Limited User Permissions, Lack of SMS Support

    Excellent Customer Support, Advanced Call Routing Functionality, Easy to Use Interface, Extensive Integrations

    Limited Reporting Functionality, Lack of Bulk Editing Options, Occasional UI Navigation Issues, Steep Learning Curve

    Exceptional Customer Support, Easy to Use Interface, Comprehensive Lead Tracking, Extensive Integrations

    Limited API Functionality, Occasional Tracking Issues, Steep Learning Curve, Limited Report Customization

    Easy to Use Interface, Excellent Call Tracking, Comprehensive Reporting, Extensive Integrations

    Inconsistent Mobile App Experience, Occasional Technical Issues with Calls, Unreliable Keyword Tracking, Spam Calls on Provided Numbers

Review Summary

Overall, Ringba garners positive feedback from users across multiple platforms. It is praised for its effective call tracking and analytics capabilities, which provide valuable insights into customer interactions. The ease of use and intuitive interface make it accessible to users of all technical backgrounds. Additionally, the integration options with popular CRM and marketing automation tools enhance its functionality and streamline workflows. Some users have noted occasional technical glitches or limitations in customization, but the overall sentiment towards Ringba's performance and customer support remains positive.

Overall, users appreciate Retreaver's ease of use, intuitive interface, and ability to streamline and automate data retrieval processes. They commend its integration capabilities, time-saving features, and its impact on improving data accuracy and efficiency. However, some users have expressed concerns regarding occasional bugs, the need for improved customer support responsiveness, and limitations in handling complex data structures.

WhatConverts is widely recognized for its intuitive platform that simplifies personalized communication. Users appreciate its ability to track user journeys and deliver targeted content, but some have encountered occasional glitches. Despite these minor setbacks, the overall feedback is positive, with reviewers praising its effective landing page optimization capabilities and strong customer support.

CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $30.0.
  • Free Trial Available
  • Starts at $45.0.
Pricing Plans
Monthly Plans Annual Plans

BASIC Free

PREMIUM $99.00 $99.00 per month

ENTERPRISE Custom

Retreaver $25.00 $25.00 per month

Plus Plan $30.00 $30.00 per month

Pro Plan $50.00 $50.00 per month

Agency Plan $200.00 $200.00 per month

Call Tracking $45.00 $45.00 per month

Conversation Analytics $95.00 $95.00 per month

Marketing Analytics $95.00 $95.00 per month

Analytics Suite $145.00 $145.00 per month

 
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Alternatives

 

Screenshots & Videos

Screenshots Not Available My Campaign Not Available Lead Center - Interaction List screenshot
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Vendor information

Company Details Located in: San Diego, California Located in: Toronto, Canada Founded in: 2012 Located in: Charlotte, North Carolina Located in: Atlanta, GA Founded in: 2011
Contact Details

(800) 824-5000

https://www.ringba.com/

Not available

https://retreaver.com/

888-970-4015

https://www.whatconverts.com/

(888) 480-5592

https://www.callrail.com/

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