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CallRail |
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history. So you can use this to understand which campaigns and keywords were responsible for driving phone sales. Easily make comparisons on performance with lifetime access to your call data. Integration into the other tools you use is simple, and the data is sent in real-time, meaning you can make quick decisions. Import ready-made dashboards, goals and views into Google Analytics at the click of a button, so there’s no need to set up any new, customized reports to see call data. Read more | Calltracks provide call tracking & analytics software for SMBs through to Global Enterprise to help you understand what marketing channels make your phone ring, including the keywords your web visitors’ use. They also offer a powerful range of business tools to help business evaluation. The call recording tool features a call scoring module to ensure correct techniques and standards are adhered to, and our call analysis module provides valuable information on all aspects of phone call related data including sales team evaluation down to the specific employee. Read more |
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| SW Score & Breakdown |
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Excellent Customer Service, Easy to Use Interface, Effective Call Tracking, Detailed Reporting Outdated Admin Console UI, Complex Navigation, Limited Static Numbers, Call Recording Storage Limited to 30 days |
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| Review Summary |
Reviewers widely praise ResponseTap's ease of use, customer support, and ability to improve customer satisfaction and response times. They also appreciate its customization options, reporting capabilities, and integrations with other platforms. Some reviewers mention occasional technical glitches and a need for more training resources, but overall, users are highly satisfied with ResponseTap's performance and value for money. |
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AI-Generated from the text of User Reviews
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ResponseTap Custom |
Professional Others Enterprise Others |
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| Company Details | Located in: New York, New York | Located in: London, England Founded in: 2004 |
| Contact Details |
0800 086 1194 |
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