Compare RepairShopr vs Shop Boss Pro

Summary

RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. ..show more

Shop Boss Pro is an advanced auto repair shop solution that facilitates easy workflow management specifically for auto shop owners. It assists automotive repair shops in creating and managing customer invoices and vehicle repair history. Shop Boss Pro is a smart cloud-based software that provides repair tutorials, a customer portal, and DVI (digital vehicle inspection). It enables auto repair shops to share videos, photos, and remarks of the technician to the owners of the vehicle. It additionally enables you to scan the registration number of your vehicle using a bar code scanner and also to extract customer information in addition to the information of the vehicle. Users additionally get features like multi-shop management and multi-user logging with Shop Boss Pro. Users can also chat and coordinate with the owners using the chat feature. It offers an appointment scheduling tool as well that is capable of integrating with various business websites. Communication log and inventory management, employee time clock, and part pricing matrix are some of the other features that you get with this software. Users can install it on Windows, Mac, and even on Android for easy and smooth functioning. ..show more

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Tracking Track status of service for each customer and also update them with same.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well

Multi-Location Helps to manage business affairs across multiple sales channel

Report Generation Gathers data and generates reports as PDF file.

Sales Tracking Helps to track sales systematically

Service history tracking Keeps a record of the history of services performed on assets

Third-party Integration Offers synchronization with third-party applications

VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.

Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard

Voice Operation Operate the auto repair/garage software using voice commands to facilitate hands-free usage.

Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.

NA

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Top alternatives to RepairShopr

RepairDesk

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Top alternatives to Shop Boss Pro

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