Freshdesk |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | EasyVista Self Help revolutionizes the concept of knowledge management, empowering users to independently resolve issues with an intuitive, media-rich experience. By enabling the upload of informative documents, instructional videos, and vivid imagery, this platform ensures that solutions are not only accessible but also engaging. Its versatile syndication capabilities extend the reach of the knowledge base across a myriad of user touchpoints, including websites, portals, corporate applications, and even messaging platforms. Additionally, the platform's advanced analytics offer deep insights into user engagement and knowledge utilization, optimizing the efficiency of the employee self-service strategies. With EasyVista Self Help, organizations can transform their customer and employee support from reactive to proactive, facilitating a seamless self-service environment. Read more | ReadyDesk is a web-based help desk software solution with comprehensive features designed to satisfy the needs of businesses of all sizes. ReadyDesk allows businesses to provide their consumers with a variety of solutions for promptly resolving difficulties. Customers and technicians can generate tickets through the online interface or from incoming emails using the programme. It also accepts file attachments and keeps track of all ticket activities. Individuals may create an infinite amount of client portals, each with its own branding and settings, to support different departments or enterprises. Customers can self-serve by browsing the knowledge base's help articles. Furthermore, users can provide immediate assistance to their consumers. Technicians can create unique automated greetings and prefabricated responses to address frequently requested queries fast. Individuals may simply connect to clients' Windows-based systems to inspect and operate instantaneously, and customers do not need to install anything on their machines. Other features of the software include asset management, network inventory, billing, and time tracking. Read more |
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Read All User Reviews | Read All User Reviews |
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EV Self Help Custom |
ReadyDesk (Cloud Hosted) $9.00 $9.00 per month ReadyDesk (Download) $99.00 $99.00 one-time fee |
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View Detailed Pricing
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| Company Details | Located in: New York, New York | Located in: Atlanta, Georgia |
| Contact Details |
+1 (888) 398 4876 https://www.easyvista.com/products/employee-self-service-software |
+1 404-963-8765 https://www.readydesk.com/ |
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