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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Pure Chat is a scalable live chat software that can grow as your business grows. The Pure Chat editor allows you to customize your chat widget the way you want to. The software saves all your chat history, which helps your agents while following up with a particular visitor or customer. Create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats. Its features include Visitor Information & Location Details, FIle Transfer, Chat Alerts, Pre-Chat Infor Form and a lot more. Read more | Handlr is a proactive live chat solution that reaches out to visitors to ask if they need help when they are browsing your site. Instead of waiting for your website visitors to ask you a question. Handlr appears automatically on your site to offer help or answer questions, which is customized according to your parameters. Handlr provides unlimited chats and agents, which can be used for different websites, brands, and departments. The chat boxes can be customized according to your website or brand. Handlr automatically assigns chats based on your parameters. During these chats, your customer support agents (and customers) can share files and screenshots. Due to Handlr’s secure data transfer feature, you can take credit cards and payment details during the chat. Handlr is a GDPR compliant tool, meaning you can comply with the relevant regulations regarding customer data privacy. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 9 Highly Rated # 15 Most Popular |
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Total Features |
7 Features
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10 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Pure Chat's user-friendliness and ease of setup are widely praised, with many reviewers highlighting its intuitive interface and straightforward onboarding process. Its live chat functionality is considered reliable and efficient, enabling businesses to engage with customers promptly and effectively. Additionally, Pure Chat's reporting and analytics features are often commended for providing valuable insights into customer interactions and overall performance. However, some users have expressed concerns regarding occasional technical issues, limited customization options, and the need for more advanced features. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Growth $39.00 $49.00 per user / month Pro $79.00 $99.00 per user / month |
Starter (Business) Custom Professional (Business) Custom Professional Plus (Business) Custom Enterprise (Enterprise) Custom Enterprise Plus (Enterprise) Custom Corporate (Corporate) Custom Corporate Plus (Corporate) Custom Corporate Bespoke (Corporate) Custom |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
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Videos |
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Company Details | Located in: Scottsdale, Arizona | Located in: Romford, England - RM1 3NH Founded in: 2017 |
Contact Details |
Not available https://www.purechat.com/ |
Not available https://handlrseo.com/ |
Social Media Handles |
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