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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Perkbox logo
Employee Engagement Software

4.4 2,546 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Culture Amp logo
Employee Engagement Software

4.7 1,052 user ratings

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reward Gateway logo
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Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Support Suite logo

Zendesk Support Suite

Help Desk Software

4.3 7,211 user ratings

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Overview

Description Perkbox is a platform offering four products that strive to improve employee experience and motivation to create a more productive, healthier and happier company culture. Perkbox helps to tackle disengagement and attract the best talent by boosting the EVP of the employing company. Not only acquiring better talent but also keeping the existing talent around is something Perkbox can help users with. Perkbox's Perks help the employees with discounts and goodies, while the Rewards hub rewards the best performing resources. Perkbox Medical is an important feature under Perkbox, and they make private health care affordable, accessible and easily manageable for everyone at the company. Wellness includes high quality guided workouts and employees get the tools, education and support needed to stay fit. Perkbox Insights makes gathering and acting on regular employee feedback easier. All these products and more to come are neatly presented with a control centre. Read more Culture Amp is a leading people & culture management solution that helps organizations take necessary actions to enhance their employee engagement, performance, and retention rates. The platform with its game-changing insights, lets businesses uncover significant relationships between engagement and performance. Employers can depend on strong machine learning algorithms to predict unwanted attrition. Moreover, by leveraging metrics like continuous feedback, skill-development programs, and performance evaluation, team managers get to build a sustainable performance management system within their organization. Culture Amp also helps enterprises keep their people working and aligned towards a shared vision. The platform with its impressive set of tools enables managers to take data-driven actions for required transformations in their business’ culture. They can easily combine performance and engagement data to inject culture-defining moments in their employees’ lifecycle, such as promotions, onboarding & exits, along with re-organizations. Moreover, owners can measure how inclusive their organization is with Culture Amp’s research-backed survey templates. Read more Reward Gateway is a futuristic solution that can be used by enterprises to enhance their employee engagement levels. Through strategic communications, recognitions and compact surveys, the software enables organizations to empower their workforce generating greater business. The platform supports business houses in building a culture of continuous appreciation and recognition across their entire channel, boosting up the morale of individual employees. Team managers can reward deserving employees either via point or in dollars. They can also send e-cards to employees on important dates like birthdays or anniversaries. Reward Gateway offers a wide variety of employee communication tools, which can be used to share company related news, connect employees with their work purpose and boost awareness. The software enables organizations to generate custom surveys to collect real-time feedback from employees, which also helps them make future business decisions. Engagement analytics, module within the particular, allows business owners to track dynamic data across multiple departments. The software can also be used to offer relevant discounts to employees besides looking after their wellbeing. Read more Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    94%
  • Momentum
    69%
  • Popularity
    94%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    90%
  • Momentum
    68%
  • Popularity
    96%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    94%
  • Momentum
    69%
  • Popularity
    88%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    78%
  • Momentum
    64%
  • Popularity
    63%
SaaSworthy Awards
Not Available
Not Available
Not Available
# 7 Fastest Growing # 12 Fastest Growing

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 2,546 user ratings
4.7/5 1,052 user ratings
4/5 545 user ratings
4.3/5 7,211 user ratings
Rating Distribution
  • Excellent

    68.1%
  • Very Good

    18.9%
  • Average

    4.2%
  • Poor

    1.9%
  • Terrible

    6.8%
  • Excellent

    72.1%
  • Very Good

    23.7%
  • Average

    3.2%
  • Poor

    0.2%
  • Terrible

    0.9%
  • Excellent

    71%
  • Very Good

    4.2%
  • Average

    1.1%
  • Poor

    2.9%
  • Terrible

    20.7%
  • Excellent

    59.3%
  • Very Good

    27.2%
  • Average

    4.4%
  • Poor

    1.3%
  • Terrible

    7.9%
User Sentiments

    Wide range of Discounts and Perks, User Friendly Interface, Wellness Hub content, Flexi Points System

    Limited Discount Value, Technical Issues with App, Complex Discount Redemption process, Limited Global Perks Availability

    User-friendly interface, Easy goal setting and tracking, Effective feedback system, Comprehensive performance management

    Lack of customization options, Confusing navigation, Excessive email notifications, Limited mobile app functionality

    Wide Variety of Discounts, Ease of Use, Employee Recognition, Quick Reward Redemption

    Poor Customer Service, Issues with Gift Card Usage, Lack of Retailer Stock Availability, Unreliable Cashback System

    Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base

    Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation

Review Summary

Users find Perkbox easy to use, praising its user-friendly interface and straightforward navigation. They appreciate the wide range of benefits and rewards offered, highlighting the platform's ability to engage and motivate employees. However, some users express concerns about the cost, suggesting that it may not be suitable for smaller organizations. Additionally, a few users report technical difficulties and occasional glitches, indicating a need for improved stability and reliability.

Culture Amp is a highly recommended employee engagement platform, praised for its user-friendly interface, extensive features, and insightful analytics. Reviewers highlight its effectiveness in improving employee engagement, gathering feedback, and fostering a positive workplace culture. They appreciate the platform's customization options, allowing tailored surveys and questions to suit specific organizational needs. Additionally, Culture Amp's robust reporting capabilities provide valuable insights for data-driven decision-making. However, some users mention occasional technical glitches and a learning curve for new users. Overall, Culture Amp is a well-received platform that helps organizations understand and improve their employee engagement effectively.

Overall, users appreciate the comprehensive features and user-friendly interface of the software. They find it effective for managing incentives, rewards, and recognition programs. The platform's ability to customize rewards and create a sense of community among employees is also praised. However, certain users have reported occasional technical issues and a need for improved customer support responsiveness. Additionally, some users suggest that the software could benefit from more comprehensive reporting and analytics capabilities.

Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00.
Pricing Plans
Monthly Plans Annual Plans

Perkbox Custom

Self-Starter Custom

Standard Custom

Enterprise Custom

Reward Gateway Custom

Support Team $19.00 $25.00 per user / month

Suite Team $55.00 $69.00 per user / month

Suite Professional $115.00 $149.00 per user / month

Suite Enterprise $169.00 $219.00 per user / month

Suite Team (Employee Service Suite) $55.00 $69.00 per user / month

Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month

Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month

Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month

 
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Vendor information

Company Details Located in: London, United Kingdom Founded in: 2015 Located in: Richmond, Australia Founded in: 2010 Located in: London, United Kingdom Founded in: 2006 Located in: San Francisco, California - 94103 Founded in: 2007
Contact Details

+44 20 8396 6812

https://www.perkbox.com/

+61 3 5001 6708

https://www.cultureamp.com/

+44 20 7229 0349

https://www.rewardgateway.com/

+1 415-418-7506

https://www.zendesk.com/service-suite/

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