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New SaaS Software

4 530 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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VoIP Providers

1.9 103 user ratings

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Overview

Description Introducing OpenPhone the game-changing solution that will revolutionize their phone system and take their business to new heights. With OpenPhone, they can bring their phone system to the cloud, empowering them to work seamlessly from anywhere in the world. Finally, the freedom and flexibility they’ve always craved. They understand the importance of professionalism in the business world, which is why OpenPhone allows them to easily distinguish between their personal and business calls. No more awkwardly answering the phone, unsure if it's a client or their Aunt Betty. But OpenPhone is so much more than a simple phone system. It's their personal assistant, always working diligently to keep them organized and in control. This state-of-the-art voicemail feature allows them to skim through their messages, instantly identifying what's important and what can wait until later. Say goodbye to wasting precious time on unnecessary voicemails. Connecting callers to the right people in their company has never been easier. With OpenPhone's intelligent IVR menus, extensions, or shared numbers, they can ensure that each caller is quickly and efficiently directed to the right person. No more lost connections or frustrating transfers. Just seamless communication. And let's not forget about their inbox. OpenPhone is their trusty sidekick, making sure they never miss an important message again. Say farewell to cluttered inboxes and endless searching for that one crucial email. OpenPhone keeps their inbox organized, helping them stay on top of their game and ensuring that every message receives the attention it deserves. For those situations where they need to keep a record of their calls, OpenPhone has got them covered. Whether they want to manually record a call or set their phone number to auto-record every conversation, they can rest easy knowing that they have accurate, reliable recordings. Say goodbye to those "he said, she said" moments and say hello to peace of mind. Take back control of their work-life balance. With OpenPhone, they can finally enjoy their downtime without the constant interruptions of calls and messages. Set their availability for the day and let OpenPhone handle the rest. Your sanity will thank you. Don't settle for outdated and cumbersome phone systems. Upgrade to OpenPhone and experience the future of communication. Join the ranks of professionals who are embracing the power, convenience, and efficiency of OpenPhone. It's time to take their business to new heights with the phone system that's always one step ahead. Experience the freedom. Experience OpenPhone. Read more Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $14.0.
SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    71%
  • Momentum
    63%
  • Popularity
    76%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online

Reviews & Ratings

User Rating
4/5 530 user ratings
1.9/5 103 user ratings
Rating Distribution
  • Excellent

    67%
  • Very Good

    7%
  • Average

    2.3%
  • Poor

    2.5%
  • Terrible

    21.3%
  • Excellent

    17.5%
  • Very Good

    4.9%
  • Average

    1.9%
  • Poor

    3.9%
  • Terrible

    71.8%
User Sentiments

    Ease of Use, Excellent Customer Support, Affordable Pricing, Extensive Integrations

    Call Quality Issues, Occasional Bugs, Phone Number Porting Delays, Limited Texting Functionality

    Ease of Setup, Call Forwarding, Business Line Separation, Professional Voicemail

    Mobile App Glitches, Inaccurate Inbox, Lack of Call Recording, Poor SMS/MMS Support

Review Summary

OpenPhone users generally appreciate its user-friendly interface, ease of setup, and reliability. They find it helpful for managing multiple phone lines, voicemail transcription, and call recording features. Additionally, its integration with popular business tools and the ability to send and receive text messages from a computer are well-received. However, some users have reported occasional technical glitches, limited customization options, and a pricing structure that may not suit all businesses.

Based on extensive analysis of reputable review platforms, users generally have positive experiences with the product. Reviewers frequently highlight the system's ease of use, reliable call quality, and helpful customer support. Many users appreciate the range of features offered, such as voicemail transcriptions, call recording, and mobile app accessibility. While some users mention occasional technical glitches or limitations in certain aspects, overall, the reviews suggest users find value in the product's user-friendly interface, dependable performance, and comprehensive features.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $14.0.
Pricing Plans
Monthly Plans Annual Plans

Starter $15.00 $19.00 per user / month

Business $23.00 $33.00 per user / month

Enterprise Custom

True Solo $14.00 $18.00 per month

Solo Plus $25.00 $32.00 per month

Small Business $55.00 $70.00 per month

 
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View Detailed Pricing

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Vendor information

Company Details Located in: San Francisco, California Founded in: 2018 Located in: Boston, Massachusetts
Contact Details

Not available

https://www.openphone.com/

Not available

https://grasshopper.com/

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