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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Okta logo
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce Customer Identity logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ManageEngine AD360 logo

ManageEngine AD360

Identity and Access Management (I...

4.5 4 user ratings

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Overview

Description Okta is an identity and access management software that provides great user experience and easy administration by connecting suppliers, partners and customers of an enterprise securely within a single loop. It is an identity provider having deep integrations to hundreds of apps, which can be accessed through multiple devices very safely and securely. Octa helps companies to modernize IT by enabling them to move faster automatically and even eliminate friction, build customer experiences by delighting them with personalised and inherently secure applications and even prevent data breaches by establishing people as the new security perimeter. In simple words, Okta sets an identity standard which is independent and neutral. It is a platform which securely connects the right people to the right technologies at the right time. It provides instant access to all apps with a single sign on, provides an added level of authentication which prevents identity attacks, encourages lifecycle management, centrally manages a universal directory in your organisation and even controls and manages API access securely. Read more Salesforce Customer Identity simplifies access to the products and services with passwordless login, enabling users to register and access apps effortlessly. By reducing friction, it enhances the customer experience while helping businesses drive engagement across touchpoints and gain actionable insights. This single-sign-on (SSO) solution unifies customer identities from various sources, including connected devices, and integrates seamlessly into Salesforce sales, service, and marketing processes. Users can choose their preferred verification methods, such as SMS, the Salesforce Authenticator app, or social login via Google or Facebook, creating a smooth, mobile-first registration process. Customizable login pages reflect the brand, while detailed login reports help optimize verification methods. Beyond ease of registration, Salesforce Customer Identity empowers businesses to engage authentically with customers, deliver hyperpersonalized experiences, and foster loyalty through secure, seamless access. Elevate customer journeys and create meaningful connections with Salesforce Customer Identity while improving usability and brand impact. Read more ManageEngine AD360 is an enterprise IAM solution that helps manage identities, secure access, and ensure compliance. It comes with powerful capabilities such as automated identity life cycle management, secure SSO, adaptive MFA, approval-based workflows, UBA-driven identity threat protection, and historical audit reports. AD360's intuitive interface and powerful capabilities make it the ideal solution for your modern IAM needs, including fostering a Zero Trust environment. Read more
Pricing Options
  • Free Trial Available
  • Starts at $6.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $24000.0.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    70%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    64%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%
SaaSworthy Awards # 1 Most Worthy # 1 Highly Rated
Not Available
Not Available

Features

Total Features
11 Features
10 Features
10 Features
Common Features for All
    API Access Management Ensures that calls with authenticated access can enter APIs
    Access Request Management Helps to view and manage access requests submitted by the personnel
    Account Management Helps to manage user accounts within organisations
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Multi-factor Authentication (MFA) Uses more than one method to verify a user's identity for a login
    Password Management Enables the administrator to manage, authenticate and reset passwords
    Passwordless Login Allows to login without password using other means of verification, e.g. SSH keys
    Role Management Helps regulate access to systems, based on individual roles
    Single Sign-On (SSO) Permits one set of login credentials to access multiple applications
    Social Sign On Allows users to sign on using credentials of social networking services
    User Activity Monitoring Monitors and records user activities in the enterprise
  • + 8 More - Show Less
    • API Access Management Ensures that calls with authenticated access can enter APIs
      Access Request Management Helps to view and manage access requests submitted by the personnel
      Account Management Helps to manage user accounts within organisations
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Multi-factor Authentication (MFA) Uses more than one method to verify a user's identity for a login
      Password Management Enables the administrator to manage, authenticate and reset passwords
      Passwordless Login Allows to login without password using other means of verification, e.g. SSH keys
      Role Management Helps regulate access to systems, based on individual roles
      Single Sign-On (SSO) Permits one set of login credentials to access multiple applications
      Social Sign On Allows users to sign on using credentials of social networking services
      User Activity Monitoring Monitors and records user activities in the enterprise
  • + 7 More - Show Less
    • API Access Management Ensures that calls with authenticated access can enter APIs
      Access Request Management Helps to view and manage access requests submitted by the personnel
      Account Management Helps to manage user accounts within organisations
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Multi-factor Authentication (MFA) Uses more than one method to verify a user's identity for a login
      Password Management Enables the administrator to manage, authenticate and reset passwords
      Passwordless Login Allows to login without password using other means of verification, e.g. SSH keys
      Role Management Helps regulate access to systems, based on individual roles
      Single Sign-On (SSO) Permits one set of login credentials to access multiple applications
      Social Sign On Allows users to sign on using credentials of social networking services
      User Activity Monitoring Monitors and records user activities in the enterprise
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 1,380 user ratings
    4.9/5 31 user ratings
    4.5/5 4 user ratings
    Rating Distribution
    • Excellent

      73.3%
    • Very Good

      19.9%
    • Average

      2.9%
    • Poor

      0.4%
    • Terrible

      3.6%
    • Excellent

      93.5%
    • Very Good

      3.2%
    • Average

      3.2%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      75%
    • Very Good

      0%
    • Average

      25%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Single Sign-On (SSO), Extensive Integrations, Enhanced Security, User-Friendly Interface

      Frequent Authentication Requirements, Mobile App Issues, Occasional Syncing Problems, Limited Customization Options

      Not Available
      Not Available
    Review Summary

    Based on reviews, Okta is generally praised for its user-friendly interface, ease of implementation, and robust security features. Many users have found it effective in streamlining user access management and improving overall security posture. However, some reviewers have mentioned occasional glitches and complexities in configuration, particularly for larger organizations. Additionally, a few users have expressed concerns about the pricing structure and the need for additional customization options. Overall, Okta seems to be a reliable and comprehensive identity management solution, but it may require careful evaluation and customization to fit specific organizational needs.

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    Pros & Cons
    • Seamless and secure user experience
    • Easy administration and deep integrations
    • Modernizes IT by enabling faster automation
    • Builds customer experiences with personalized and secure applications
    • Prevents data breaches by establishing people as the new security perimeter
    • Occasional glitches and complexities in configuration
    • Pricing structure and need for additional customization options
    Not Available
    Not Available
      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $6.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $24000.0.
    • Free Trial Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter (Workforce Identity) $6.00 $6.00 per user / month

    Essentials (Workforce Identity) $17.00 $17.00 per user / month

    Professional (Workforce Identity) Custom

    Enterprise (Workforce Identity) Custom

    Okta Customer Identity $3,000.00 $3,000.00 per month

    Salesforce Customer Identity $24,000.00 $24,000.00 per year

    Standard Custom

    Professional Custom

     
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    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Okta - MFA and SSO Org Graph
    + 1 More
    Not Available Scheduled Automation
    + 2 More
    Videos Video Thumbnail
    + 2 More
    Not Available Not Available

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2009 Located in: San Francisco, California Located in: Pleasanton, CA - 94588 Founded in: 2013
    Contact Details

    +1-800-219-0964

    https://www.okta.com

    +1 800-667-6389

    https://www.salesforce.com/platform/single-sign-on-solutions/

    +1-925-924-9500

    https://www.manageengine.com/active-directory-360/

    Social Media Handles

    Not available

    FAQs

    What are the key features of Okta?

    Okta offers a range of features including API Access Management, Access Request Management, Account Management, Compliance Management, Multi-factor Authentication, Password Management, Passwordless Login, Role Management, Single Sign-On (SSO), Social Sign On, and User Activity Monitoring.

    What are the key features of Salesforce Identity?

    Salesforce Identity's key features include API Access Management, Access Request Management, Account Management, Compliance Management, Multi-factor Authentication, Password Management, Passwordless Login, Role Management, Single Sign-On (SSO), Social Sign On, and User Activity Monitoring.

    Which product offers better user experience and ease of implementation?

    Both Okta and Salesforce Identity are known for their user-friendly interfaces and ease of implementation. Okta has received praise for its intuitive design and streamlined setup process, while Salesforce Identity is recognized for its seamless integration with Salesforce products and services.

    What are the alternatives to Okta and Salesforce Identity?

    Some of the alternatives to Okta include Auth0, SailPoint IdentityIQ, Keycloak, Ping Identity, and WSO2 Identity Server. Alternatives to Salesforce Identity include AWS IAM, WSO2 Identity Server, SailPoint IdentityIQ, Teamstack, and Ubisecure CIAM.

    Which product is more suitable for large organizations?

    Both Okta and Salesforce Identity are suitable for large organizations. Okta is known for its scalability and ability to handle complex enterprise environments, while Salesforce Identity offers robust security features and deep integration with Salesforce products, making it a good choice for organizations that rely heavily on Salesforce.

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