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About Salesforce Identity

Salesforce Identity is a multi-factor authentication software that also enables a single sign-on (SSO) facility. The software particularly allows streamlining user access right from a single login portal with the help of the Salesforce Customer Identity mechanism. The highly advanced technologies available with this software are all designed for a stellar outcome in the form of customer experience. AI is one of its most important features that enable faster innovation as well as automation and ultimately, a notable increase in productivity with ample scaling of customer experiences. The AI further generates insights based on past customer interactions and these insights are highly useful for strengthening relationships, prioritising campaigns, cases and leads, letting the business progress in a positive direction. Intelligent case classification enables employees to execute complicated and sophisticated tasks within shorter durations and thus offering them ample time to discuss best actions and recommendations with individual customers. Coming to answering common customer queries, Salesforce Identity has its AI-powered bots to take care of the regular tasks, while the human agents can look into other more crucial matters.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    63%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Salesforce Identity Features

Identity and Access Management (IAM) Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%

Social Sign On

Allows users to sign on using credentials of social networking services

Single Sign-On (SSO)

Permits one set of login credentials to access multiple applications

User Activity Monitoring

Monitors and records user activities in the enterprise

Role Management

Helps regulate access to systems, based on individual roles

Multi-factor Authentication

Uses more than one method to verify a user's identity for a login

Password Management

Enables the administrator to manage, authenticate and reset passwords

Account Management

Helps to manage user accounts within organisations

Access Request Management

Helps to view and manage access requests submitted by the personnel

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

API Access Management

Ensures that calls with authenticated access can enter APIs

Passwordless Login

Allows to login without password using other means of verification, e.g. SSH keys
Salesforce Identity Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

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Disclaimer: The pricing details were last updated on 15/10/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Salesforce Identity Pricing

Salesforce Identity Alternatives

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Salesforce Identity Reviews

User Rating

4.9/5 (Based on 31 Ratings)

Rating Distribution

  • Excellent

    93.5%
  • Very Good

    3.2%
  • Average

    3.2%
  • Poor

    0%
  • Terrible

    0%

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Salesforce Identity FAQs

What is Salesforce Identity used for?

Salesforce Identity is Identity and Access Management (IAM) Software. Salesforce Identity offers the following functionalities:

  • Social Sign On
  • Single Sign-On (SSO)
  • User Activity Monitoring
  • Role Management
  • Multi-factor Authentication
  • Password Management
  • Account Management
  • Access Request Management
  • Compliance Management

Learn more about Salesforce Identity features.

What are the top alternatives for Salesforce Identity?

Does Salesforce Identity provide API?

Yes, Salesforce Identity provides API.

Salesforce Identity Contact

Vendor Details

San Francisco, California

Social Media Handles

Not available

Disclaimer

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