Salesforce Identity is a multi-factor authentication software that also enables a single sign-on (SSO) facility. The software particularly allows streamlining user access right from a single login portal with the help of the Salesforce Customer Identity mechanism. The highly advanced technologies available with this software are all designed for a stellar outcome in the form of customer experience. AI is one of its most important features that enable faster innovation as well as automation and ultimately, a notable increase in productivity with ample scaling of customer experiences. The AI further generates insights based on past customer interactions and these insights are highly useful for strengthening relationships, prioritising campaigns, cases and leads, letting the business progress in a positive direction. Intelligent case classification enables employees to execute complicated and sophisticated tasks within shorter durations and thus offering them ample time to discuss best actions and recommendations with individual customers. Coming to answering common customer queries, Salesforce Identity has its AI-powered bots to take care of the regular tasks, while the human agents can look into other more crucial matters.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Social Sign On
Allows users to sign on using credentials of social networking servicesUser Activity Monitoring
Monitors and records user activities in the enterpriseRole Management
Helps regulate access to systems, based on individual rolesMulti-factor Authentication
Uses more than one method to verify a user's identity for a loginPassword Management
Enables the administrator to manage, authenticate and reset passwordsAccount Management
Helps to manage user accounts within organisationsAccess Request Management
Helps to view and manage access requests submitted by the personnelCompliance Management
Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followedAPI Access Management
Ensures that calls with authenticated access can enter APIsPasswordless Login
Allows to login without password using other means of verification, e.g. SSH keysFree Trial
Not available
Pricing Options
Premium Plans ( Subscription )
Pricing Plans
Platform Starter $25.00 $25.00 per user / month
Features
Platform plus $100.00 $100.00 per user / month
Features
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Disclaimer: The pricing details were last updated on 15/10/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Salesforce Identity Pricing
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Salesforce Identity
What is Salesforce Identity used for?
Salesforce Identity is Identity and Access Management (IAM) Software. Salesforce Identity offers the following functionalities:
Learn more about Salesforce Identity features.
What are the top alternatives for Salesforce Identity?
Does Salesforce Identity provide API?
Yes, Salesforce Identity provides API.
Vendor Details
San Francisco, CaliforniaSocial Media Handles
Not available
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