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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support. Read more | Now4real is an interactive communication platform that allows companies to create a communication channel for their website visitors and enables them to chat with each other. It helps companies to increase the visitors’ time spent on the website by 90%. In addition, the software is also capable of enhancing customer conversion rates by 20% and revisit rates by 3 times. With Now4real, visitors, who are on the same web page, can take part in instant communities and interact with each other via pagechats, which are special chatrooms dedicated to individual websites. By facilitating seamless communication via pagechats, it makes visitors stay longer over the website and boost up the viewability, click-through and conversion rates accordingly. Brands can also keep track of visitor-wise feedback when they are talking with one another over the site and make adequate changes within the business accordingly. Also, it creates an active social network where customers can find a new community to discuss products every time they come to shop on the website. Read more |
Pricing Options |
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SW Score & Breakdown |
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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6 Features
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Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Startup $14.14 $14.14 per month Advanced $56.54 $56.54 per user / month Enterprise Custom |
Free Free Premium $6.99 $6.99 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots | Not Available |
+ 2 More
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Videos | Not Available |
Company Details | Located in: Berlin, Germany | Located in: Milan, Lombardy Founded in: 2018 |
Contact Details |
Not available https://www.vicodo.com/ |
+1 (408) 215-2642 https://now4real.com/ |
Social Media Handles |
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