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Enterprise Wiki Software

4.7 4,674 user ratings

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Enterprise Wiki Software

4.8 141 user ratings

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Sponsored
Slite logo

Slite

Enterprise Wiki Software

4.8 250 user ratings

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Sponsored
ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

Enterprise Wiki Software

4.4 483 user ratings

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Overview

Description Notion is a comprehensive management tool that lets users write, plan, collaborate, and organize. It aims to eliminate the need for several tools by bringing multiple functionalities in one software. It offers features for notes and documents with lists made of checkable elements that also get struck out once checked. Notion even offers functionality to create and maintain a neat and categorized knowledge base for the team. Users can manage their tasks & projects using Kanban layout boards, a calendar, and list views. Tasks and issues can be created and maintained and their related info can be tracked. Statuses can be changed and team collaboration is possible. The tool also has the functionality to manage spreadsheets and databases. Users can also access several keyboard shortcuts using slash (/) commands. The UI is drag-and-drop friendly. Notion also embeds several other apps including Google Sheets, Docs, Drive, Maps, Figma, Invision, Framer, Twitter, and more. Read more GitBook is an enterprise wiki software that enables you to create attractive documents for your users and to consolidate your team's information for enhanced collaboration. It offers a sophisticated editor to work on your documents without the need of any technical or design skills. GitBook is a versatile tool for sharing and collaborating for all types of information. With GitBook, you can publish your documents anywhere in seconds because they are fully designed and drafted by you. You can sync your markdown files and convert them to beautiful documents in a matter of seconds. For greater productivity, you can consolidate your knowledge and interact with your team in a single, well-organized workplace and ensure that everyone is on the same page. The platform provides a knowledge-sharing environment for your team to create great-looking documentation for your users with it. It also offers insights for your users that's perfect for them, and can easily integrate with your API. It is available free of cost and can synchronise great-looking documentation with your GitHub project easily and effectively for enhanced collaboration. Read more Slite is a collaborative tool for companies to bring their complete team on the same page while working on projects. It helps team members to share ideas with each other with the help of a collaborative editor. The editor has been designed in a way that helps users to focus more on their writing, taking away the hassle of handling text formatting. At the same time, users can add extra bits of information to their text such as checkboxes, note links, images, attachments, embeds, tables and more. Users can structure the information that has been presented by team members. And through the highlight section, they can discover the most prominent information and track all the latest activities. A powerful search algorithm then makes it easy for every team member to find specific information in every note. Read more ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features. Read more
Pricing Options
  • Free Trial Available
  • Starts at $4.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $6.4. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever and Custom plan.
  • Free Trial Available
  • ManageEngine ServiceDesk Plus Offers Custom plan.

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4.7/5 4,674 user ratings
4.8/5 141 user ratings
4.8/5 250 user ratings
4.4/5 483 user ratings
Rating Distribution
  • Excellent

    78.2%
  • Very Good

    18.4%
  • Average

    1.9%
  • Poor

    0.3%
  • Terrible

    1.2%
  • Excellent

    89.4%
  • Very Good

    7.8%
  • Average

    0.7%
  • Poor

    0%
  • Terrible

    2.1%
  • Excellent

    81.2%
  • Very Good

    17.2%
  • Average

    0.8%
  • Poor

    0%
  • Terrible

    0.8%
  • Excellent

    53.4%
  • Very Good

    35.4%
  • Average

    8.9%
  • Poor

    1.2%
  • Terrible

    1%
User Sentiments

    Customizable Workspace, Versatile Features, AI Writing Assistant, Extensive Integrations

    Steep Learning Curve, Slow Loading Times, Limited Offline Functionality, Mobile App Experience

    Not Available

    Ease of Use, Intuitive Interface, Excellent Collaboration Features, Effective Organization and Search

    Limited Formatting Options, Occasional Bugs and Glitches, Mobile App Issues, Limited Offline Access

    Intuitive Interface, Flexible Ticketing System, Centralized Platform, Extensive Integrations

    Mobile App Functionality, Limited Reporting Capabilities, Occasional Technical Errors, Complex Ticket Management for Technicians

Review Summary

Users praise Notion's versatility and customizability, highlighting its ability to serve as a comprehensive workspace for note-taking, project management, and collaboration. Commendations are also given for its user-friendly interface, clean design, and seamless integration with various third-party applications. However, some reviewers express concerns about the occasional occurrence of technical glitches, a learning curve for new users, and limitations in offline accessibility. Overall, Notion is generally well-received for its flexibility, ease of use, and integration capabilities, but it could benefit from improved stability and offline functionality.

Not Available

Users appreciate Slite's intuitive interface, ease of use, and collaborative features. They find it particularly helpful for teams working on documentation, knowledge sharing, and project management. Reviewers highlight its clean and distraction-free design, which promotes focus and productivity. Additionally, Slite's integration with other tools and its mobile app are noted as valuable features. While some users mention occasional glitches and a limited range of templates, the overall sentiment towards Slite is positive, with many users recommending it for teams seeking an efficient and user-friendly collaboration platform.

Users praise ManageEngine ServiceDesk Plus for its ease of use, comprehensive features, and excellent customer support. They appreciate its user-friendly interface, customizable workflows, and robust reporting capabilities. Many reviewers highlight its ability to streamline IT service management processes, improve technician productivity, and enhance overall IT service delivery. They also commend its mobile app and integration options, which provide flexibility and convenience. Moreover, users value the prompt and helpful support they receive from the ManageEngine team. They recommend ManageEngine ServiceDesk Plus as a reliable and efficient IT service management solution for businesses of all sizes.

Pros & Cons
  • Versatile tool for note-taking, project management, and collaboration
  • User-friendly interface and clean design
  • Seamless integration with various third-party applications
  • Occasional technical glitches
  • Learning curve for new users
  • Limitations in offline accessibility
Not Available
Not Available
Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $4.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $6.4. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever and Custom plan.
  • Free Trial Available
  • ManageEngine ServiceDesk Plus Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Personal Free

Personal Pro $4.00 $5.00 per month

Team $8.00 $10.00 per user / month

Enterprise Custom

Community Free

Team $6.40 $8.00 per user / month

Business $12.00 $15.00 per user / month

Enterprise Custom

Free Free

Standard $6.67 $8.00 per user / month

Enterprise Custom

Service desk plus Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Notion screenshot
+ 3 More
Media and Token
+ 2 More
Project Launch
+ 6 More
ManageEngine ServiceDesk Plus Demo - Live dashboards
+ 15 More
Videos Not Available Not Available Video Thumbnail Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: San Francisco, CA Founded in: 2013 Located in: Lyon, France Founded in: 2014 Located in: San Francisco, California Founded in: 2016 Located in: Pleasanton, CA
Contact Details

Not available

https://www.notion.so/

Not available

https://www.gitbook.com/

Not available

https://slite.com/

+1 (888) 900-9646

https://www.manageengine.com/products/service-desk/

Social Media Handles

FAQs

What are the key differences between Notion and GitBook?

Notion is a comprehensive workspace for note-taking, project management, and collaboration, while GitBook is an enterprise wiki software for creating and sharing documentation.

What are the alternative products to Notion?

The top alternatives to Notion are Confluence, ClickUp, Trello, Easynote, and Zenkit Hypernotes.

What are the alternative products to GitBook?

The top alternatives to GitBook are Confluence, TWiki, Drupal Wiki, Zoho Wiki, and Wiki Valley.

Which product is better for large-scale knowledge management?

Notion is designed for large-scale knowledge management, with features like hierarchical pages and advanced search capabilities.

How do the collaboration features of these products differ?

Notion emphasizes real-time collaboration with features like inline commenting, page history, and version control, while GitBook offers more granular permissions and workflow management options.

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