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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more | Pollfish provides real consumer insights, helping companies avail access to agile data, top-notch quality and global support. At present, the software has partnered with 140,000 app publishers, delivering surveys to respondents engaged within an organic environment. Also, the software gets an expanded network of real consumers, comprising 550M+ respondents within the database. It abides by the broadest distribution technique and narrow targeting metrics to find out the right kind of audience for different surveys. Also, Pollfish’s inbuilt API access point allows users to power up their research by integrating a single line of code. Organisations in the advertising, branding, content, market research and product service areas depend on Pollfish to get their day to day business streamlined accordingly. Its integrated feature list comes equipped with facilities like Ad absorption, creative testing, NPS surveys, logo testing, competitive analysis, concept testing, opinion polling, political polling, pilot testing, UX testing and more. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 14 Highly Rated # 19 Most Popular | # 9 Highly Rated # 5 Fastest Growing |
Total Features |
13 Features
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12 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of Use, Detailed Reporting & Analytics, Seamless Survey Distribution, Real-time Feedback Lack of Mobile Application, Limited Customization Options, Limited Integration Options, Inaccurate CSAT Calculation |
Fast Results, Easy to Use Interface, Great Customer Support, Affordable Pricing Survey Quality Concerns, Inaccurate Respondent Targeting, Limited Survey Customization Options, Bugs/Glitches in platform |
Review Summary |
Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience. |
Pollfish is a popular online survey platform that enables businesses to gather valuable insights from a global network of survey takers. Users appreciate its user-friendly interface, which simplifies the survey creation process, and its vast panel of respondents, ensuring a diverse range of opinions. Additionally, Pollfish's robust analytics capabilities allow users to analyze data efficiently and extract meaningful insights. However, some users have expressed concerns regarding the accuracy and reliability of the survey results, emphasizing the need for careful screening and validation of responses. Overall, Pollfish offers a convenient and accessible platform for conducting surveys, but users should exercise caution in interpreting the results to ensure the data's integrity. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom |
Basic Others Elite Custom |
View Detailed Pricing
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View Detailed Pricing
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SatisMeter
4.8 Based on 42 Ratings |
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Videos |
+ 2 More
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Company Details | Located in: Bratislava, Slovakia Founded in: 2012 | Located in: New York, New York Founded in: 2013 |
Contact Details |
Not available https://www.nicereply.com/ |
+1 469-209-4170 https://www.pollfish.com/ |
Social Media Handles |
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