Home/Remote Access Software/Netop Remote Control vs Dameware Mini Remote ControlUpdated on: March 1, 2024

Compare Netop Remote Control vs Dameware Mini Remote Control

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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve
GoTo Resolve Remote Access Software (339 Ratings)
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve

GoTo Resolve

Remote Access Software (339 Ratings)
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Overview

Summary

Netop creates the most comprehensive, trusted and secure remote access solutions available. Netop Remote Control exceeds compliance requirements from PCI DSS, GDPR, HIPAA, and others. Don’t settle for less than the best defense against cyber threats and bad actors. You owe it to yourself, and your customers. Netop Remote Control's advanced security features are designed to exceed the most stringent security standards but can be customized to meet the needs of any business. ..show more

Dameware Mini Remote Control is a remote control software for all your customer support and help desk needs. Its remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console. Dameware Mini Remote Control remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support. ..show more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more

Features

Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.

Feedback Collection Helps in collecting feedback from users to assess the support

File Transfer Allows sending and receiving files

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

Screen Sharing Enables remote participants to see your desktop that allows better collaboration

Session Recording Enables one to record remote access, support sessions, and meetings

Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Birkerod, Denmark / +45 8987 4424

Texas, United States / 855-270-1449

Boston, Massachusetts / 1 855 263 2838

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Subscription
Others

Less than $1 per month

Budget-friendly annual subscription & Secure Internet-based connectivity

Features

  • Comprehensive feature set
  • Industry-leading security
  • Compliance - Enables & supports compliance with PCI, GDPR, HIPAA, and others
  • Connectivity Options - Internet
  • Platforms - Windows, Mac OS, Linux
Perpetual License
Custom

Features

  • Comprehensive feature set
  • Industry-leading security
  • Compliance - Enables & supports compliance with PCI, GDPR, HIPAA, and others
  • Connectivity Options - Internet, Lan/WAN
  • Platforms - Windows, Mac OS, Linux, 4690 / TcXky, iOS, Android, Windows Mobile
  • Advanced Modules - Gateway, Mobile, OnDemand, Security Server and WebConnect
Dameware Mini Remote Control
$265 Others

$265 for 1 Technician with Unlimited End Users

Prices vary based on a number of Technicians

Features

  • Diagnostic Tools
  • File Transfer
  • Live Chat
  • Screen Sharing
  • Session Recording
Custom Plan
Custom

Features

  • Diagnostic Tools
  • File Transfer
  • Live Chat
  • Screen Sharing
  • Session Recording

Contact the vendor for detailed pricing information

View Price Page
Service Desk
$49 /Month

$39 per technician per month billed annually

$49 per technician per month billed monthly

Features

  • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
GoToAssist
$69 /User/Month

$55 per agent per month billed annually or $660.00 annually

$69 per agent per month billed monthly

Features

  • 1 Agent
  • Agent Console
  • File Transfer
  • Remote Diagnostics
  • Multi-Monitor Navigation
  • Multi-Session Support
  • Slack Integration

Add-On

  • Include Mobile Add-On: Only $20.00/Agent Monthly
  • Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
View Price Page

SCREENSHOTS

Netop Remote Control Screenshots
View 5 screenshot(s)
Dameware Mini Remote Control Screenshots
View 3 screenshot(s)
GoTo Resolve Screenshots

INTEGRATIONS

    NA
    NA
  • Slack

ALTERNATIVES

Top alternatives to Netop Remote Control

TeamViewer
TeamViewer
VNC Connect
VNC Connect
BeyondTrust Remote Support
BeyondTrust Remote Support
ISL Online
ISL Online
Zoho Assist
Zoho Assist

Top alternatives to Dameware Mini Remote Control

TeamViewer
TeamViewer
VNC Connect
VNC Connect
BeyondTrust Remote Support
BeyondTrust Remote Support
ISL Online
ISL Online
Zoho Assist
Zoho Assist