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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | NetBase is an advanced social media analytics platform, developed to provide detailed social media analysis without the need for sophisticated boolean searches, laborious data purification, or lengthy analysis. It enables you to analyze social data at scale and 9x quicker than any other solution to always know what your consumers are saying. With NetBase, you can use geo-location specific data to better understand your brand's health on a global, regional, or local level. Using sponsored, owned, partnered, and earned channels, you can get aggregate insights from brand dialogues. To increase brand loyalty and reach, you can cultivate the most outspoken brand champions along with analysing previous campaign performance to get valuable insights that are 70% more accurate than rival alternatives. Users can define their audiences based on hobbies, life stages, behaviors and much more, rather than just demographics. You can also identify and monitor key influencers that affect the engagement rate of your brand. Additionally, you can segment discussions and assist in the routing of important complaints to the appropriate customer service professionals with NetBase. Read more | Talkwalker is an intuitive consumer intelligence acceleration platform suitable for industries like luxury, media, sports and entertainment, finance, consumer goods, automotive and mobility, professional services, hospitality and travel along with beauty and fashion. Companies also depend on the particular software with campaign strategy, trend analysis, brand management, competitive intelligence, customer experience and content marketing. Its intuitive product suite covers metrics like customer intelligence, social intelligence and market intelligence simultaneously. Talkwalker’s inbuilt metrics help with meaningful KPIs and performance improvements on the go. It covers departments like website traffic, consumer sentiments, readership, message pull-through rate and more. Also, businesses can streamline beautiful campaigns and monitor real-time performance on the go. Managers get to divide the audience base into segments and craft meaningful messages accordingly. With Talkwalker, finding out the best channels to promote business-centric messages and trending stories is quite a hassle-free task to indulge in. Read more |
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| SW Score & Breakdown |
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
User-friendly Interface, Powerful Sentiment Analysis, In-depth Analytics Capabilities, Customizable Dashboards Limited Historical Data, Inaccurate Sentiment Analysis (Occasional), Complex Query Structure, Limited Data from Some Social Platforms |
Robust Reporting & Analytics, User Friendly Interface, Excellent Customer Support, Advanced Customization Options Inaccurate Sentiment Analysis, Limited Social Media Data Coverage, Slow Platform Performance, Steep Learning Curve |
| Review Summary |
Overall, users appreciate NetBase's powerful social listening and analytics capabilities, praising its ability to collect and analyze vast amounts of data from various online sources. They find the platform user-friendly, with a well-designed interface, customizable dashboards, and intuitive reporting tools. However, some users have expressed concerns regarding the pricing, suggesting that it may be expensive for small businesses or startups. Additionally, a few reviewers have mentioned occasional technical glitches or limitations in the platform's functionality, but these issues seem to be relatively minor. |
Overall, Talkwalker is highly praised for its user-friendly interface, robust data analysis capabilities, and excellent customer support. Users appreciate its intuitive dashboard for monitoring brand performance, comprehensive reports for in-depth insights, and real-time alerts for timely response to online conversations. The platform's ability to track competitors, identify influencers, and measure campaign effectiveness is also well-received. However, some users have expressed concerns about the occasional glitches and limited customization options, suggesting room for improvement in stability and flexibility. |
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Listening Custom Analyze Custom Business Custom Premium Custom |
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| Company Details | Located in: Santa Clara, California Founded in: 2004 | Located in: San Francisco, California Founded in: 2009 |
| Contact Details |
+1 855-762-6764 https://www.netbase.com/applications/nb-social-media-analytics/ |
+ 1 415 805 7240 |
| Social Media Handles |
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