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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description NetBase is an advanced social media analytics platform, developed to provide detailed social media analysis without the need for sophisticated boolean searches, laborious data purification, or lengthy analysis. It enables you to analyze social data at scale and 9x quicker than any other solution to always know what your consumers are saying. With NetBase, you can use geo-location specific data to better understand your brand's health on a global, regional, or local level. Using sponsored, owned, partnered, and earned channels, you can get aggregate insights from brand dialogues. To increase brand loyalty and reach, you can cultivate the most outspoken brand champions along with analysing previous campaign performance to get valuable insights that are 70% more accurate than rival alternatives. Users can define their audiences based on hobbies, life stages, behaviors and much more, rather than just demographics. You can also identify and monitor key influencers that affect the engagement rate of your brand. Additionally, you can segment discussions and assist in the routing of important complaints to the appropriate customer service professionals with NetBase. Read more Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Brandwatch Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    83%
  • Momentum
    64%
  • Popularity
    85%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4/5 1,759 user ratings
4.3/5 932 user ratings
Ratings Distribution
  • Excellent

    23.4%
  • Very Good

    52.4%
  • Average

    21.7%
  • Poor

    1.7%
  • Terrible

    0.9%
  • Excellent

    51.1%
  • Very Good

    33.5%
  • Average

    10.8%
  • Poor

    4%
  • Terrible

    0.6%
Review Summary

Overall, users appreciate NetBase's powerful social listening and analytics capabilities, praising its ability to collect and analyze vast amounts of data from various online sources. They find the platform user-friendly, with a well-designed interface, customizable dashboards, and intuitive reporting tools. However, some users have expressed concerns regarding the pricing, suggesting that it may be expensive for small businesses or startups. Additionally, a few reviewers have mentioned occasional technical glitches or limitations in the platform's functionality, but these issues seem to be relatively minor.

Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Brandwatch Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Brandwatch Custom

  Not Available
View Detailed Pricing

Screenshots & Videos

Screenshots Socila Media Analytics Dashboard
+ 2 More
Data Scrubber Panel
+ 1 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Santa Clara, California Founded in: 2004 Located in: New York, New York
Contact Details

+1 855-762-6764

https://www.netbase.com/applications/nb-social-media-analytics/

+1 212 229 2240

https://www.brandwatch.com/products/consumer-research/

Social Media Handles

Not available

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